← All episodes

Shopping Locally

Nov 21, 2016 · 50 min

This week, we’re shopping local. On the occasion of the holiday season, we sat down with two people immersed in the movement. First up, Timothy Wolf Starr discusses the recently rebranded Small Business Beanstalk, now called Connects Columbus. Then, Lynn Stan, co-founder of Celebrate Local, has a wide-ranging conversation on the inherent difficulty in quantifying the value of buying, shopping, and sourcing local.

Shownotes:

The Confluence Cast is sponsored by Celebrate Local, a champion of small, local businesses. Celebrate Local is the retail home to more than 300 Ohio artisans, small businesses and farmers. With their flagship location at Easton Town Center and newest location, Liberty Center, their stores invite visitors from around the country to “Shop the Best of Ohio” and support local.

Read the transcript

Ladies and gentlemen, welcome to the Confluence Cast presented by Columbus Underground. We are a weekly Columbus-centric podcast focusing on the civics, lifestyle, entertainment, and people of our city. I'm your host, Tim Fulton. This week we're shopping local. On the occasion of the holiday season, we sat down with two people immersed in the movement. First up, Timothy Wolf Starr and I discuss the recently rebranded Small Business Beanstalk, now called Connects Columbus. Then Lynn Stan, co-founder of Celebrate Local, and I talk about why phrases like buy local and fair trade are the same. We talk about the importance of relationships. We talk about the inherent difficulty in quantifying the value of buying, shopping, and sourcing local, and finally, how to prove out a concept. You can get more information on what we discussed today in the show notes for this episode at theconfluencecast.com. Enjoy the interviews. Sitting down here with Timothy Wolf Starr, the interim director of Connects Columbus, formerly the Small Business Beanstalk. Wolf, how are you? I'm doing great. How are you, Tim? I'm great. I'm great. We are sitting down here on the occasion. First of all, congratulations on, what are we calling it, the merger? Uh, yes, the, the merger partnership.

Great. The Small Business Beanstalk, having been around for seven years, which is a, uh, local business affinity program. Businesses come in, they pay a fee. They then are able to market themselves and offer discounts to customers, patrons with the use of the Small Business Beanstalk card. That program has now merged into with CD1025. CD1025 will sort of be, for lack of a better term, they have a s- a sales force. They'll s- they'll sort of be taking that over. Is that correct? Yes, so it will be merged into the great community work that they already do. Okay. So their street teams, their sales force, their giant microphone will all be championing the, uh, small businesses of Central Ohio.

And forgive me if I overstep my bounds, but sort of this is actually seems to me like a really good model to engage small businesses. Advertising on television and radio and frankly, large print is not cheap, and sort of the return on investment for a small business doesn't tend to be quantifiable all the time. And it seems like a really good opportunity to give small businesses, frankly, the opportunity to engage in that form of media. It's a way where we're able to champion the idea of shopping local and supporting independent entrepreneurs with a megaphone that, that really can't be matched anywhere else. How did the SBB get started? So we s-

So first of all, let's do the fun facts. Yes, of course. Uh, Timothy Wolf Starr, along with myself, we are both graduates of Columbus City Schools. At the time we graduated, they were called Columbus Public Schools. Mm-hmm.

Wolf actually, at the ripe old age of- 18 ... 18, ran for Columbus City Council, did not win, but it was sort of first evidence that he was going to do things that were a little too big for his britches. It was Columbus, uh, Public School Board.

P- excuse me, Columbus Public School Board. So back to it. How did the Small Business Beanstalk get started? Yeah. So after my, uh, political- Foray ... foray, I got involved with a lot of small businesses, primarily in the blue collar sector. So we had asphalt, concrete, distribution. My favorite was a Christmas light company called The Light Before Christmas, which we ran for about five years. And I did that for a while, and then we got to a point where my partners, who were a couple years older than me-

And to be clear, these were like small seasonal-based businesses that you were like, "Oh, this seems like a really good model to implement." Exactly. So my partners didn't want to work 80 hours a week because they were the age that you and I are now. Mm-hmm. And, uh, they wanted to spend time with their families, and I decided that I just wanted to keep charging forward. So I took a look at where I could do the most good, and what I saw was a lot of my friends at that point in time were graduating from college without a clear direction of where they wanted to go. So I assisted them in doing the basics of setting up a business. It would be filing an EIN, getting their LLC, and then I'd start to connect them together. So the printing company which needs a alarm installed, we'd find them a great local company that could do that. And then when the alarm company needed business cards, we would connect them with a designer and then a printing company that could do that. That grew to about 60 businesses, all business-to-business services, and then we realized you can't have a network of 100 businesses and have eight of them be insurance companies or-

Right ... eight of them be printing companies. So we realized that by adding consumer-based companies to the mix, we would be able to double the number of those kinds of businesses and provide a value for everyone. Right. So for-

And that model then became sort of what the Small Business Beanstalk is known for, for the, the card, for getting a discount on coffee, for getting upsized popcorn at Drexel, that sort of thing. Exactly. We, we thought that by creating a small network of, let's say, 100 businesses that offer discounts to, say, 2,000 people, we would be able to create enough commerce where they would receive a great value, and then they would use our business services even more. Right. Because it is a fee-based organization, to be clear. It is, it is not a nonprofit. It's a for-profit organization. But what you're doing is sort of showing A return on investment to your business clients by basically directing customers to them. Correct. To add additional value beyond just the business services.

Right. Will CD1025, this new Connect Columbus name, will that... Because it's basically just a rebranding and they are sort of, you know, I don't wanna let the cat out of the bag, but you are the, quote-unquote, "interim director." Mm-hmm. You're sort of ushering this progress along. I will not use the term transition team. Um, will they keep sort of the program the way it is now? They'll keep some of the parts of the program.

Okay. It, it truly is theirs to be able to actualize to its full potential. But what I can tell you is that they're bringing in external partners throughout the Central Ohio community to help with tourists when they come into town. Okay. To help with the business services.

Well, and the SBB sort of partnered with them on doing, like, goodie bags for, quote-unquote, "celebrities" that would come into town. So that was a partnership between SBB, Experience Columbus, and 1025. R- Right. We've been working with 1025 since the very beginning. Mm-hmm. What we discovered in the path to figure out who was the right partner to transition-

Right ... this into was that they were the ones who carried the, the best rockstar, independent, sort of pirate attitude of we're independent businesses, we're gonna do this together, uh, we're gonna move it forward. But we have a lot of great partners which are also involved in this deal that are adding some of the concrete and helping it be much more structured. Can you talk about those partners? Yeah. We've got a handful of different neighborhood associations which we're working with. We have a couple of foundations which are helping us improve our outreach to New American populations, to areas which have been underserved by the traditional SBB program.

Mm-hmm. One of the goals of the new Connect Columbus is how do we make this, uh, city and region wide? SBB did a phenomenal job of connecting businesses and consumers along the High Street corridor for years, and we had pockets and great neighborhoods in some of our suburban communities, but it wasn't everybody. And one of the goals is- Well, and you can't be everywhere at the same time. You were never a staff of more than, like, three, plus some salespeople maybe. R- Correct. And, and this allows us the opportunity to really reach all of Central Ohio, and I'm excited to help them with that journey.

Great. Can you talk about sort of the importance of shopping local? Absolutely. So shopping local is really voting with your dollars for the groups that you believe in and that you wanna support and you wanna see stick around. Nobody is ever going to be able to shift all of their shopping local. We live in a global economy, and a lot of our commerce is done online. A lot of our commerce is much more convenient when we do it at, uh, the traditional retailers. But when you're looking for those unique gifts, when you're looking for those items which are special, the best place to find those are at local businesses. It's difficult to find the pair of shoes that you're looking for at a local business. Uh, for example, I very much need a new pair of shoes to go with my blue jean and blazer ensemble. Mm-hmm. And so I'll check out Tigertree. I'll check out Hat & Sole. I'll check out a handful of different ones. But if I'm not able to find what I need there, my options are quite limited. But on the other side of things, if I need to go get a cup of coffee, it's very easy for me to say, "I would rather go support my friends at Cup O' Joe or Stauf's or Impero or Mission or Crimson Cup," than to take the easy out of just going to a Starbucks and, and making that option. So it's really shifting the way that you target where you want your money to go.

Great. Small Business Saturday is coming up this Saturday. There are tons of sales going on. Some credit card companies will offer you additional points or discounts. Uh, this episode of the Confluence Cast brought to you by American Express. Um... Well, so Small Business Saturday is an interesting occasion. Okay. It was founded by American Express-

Mm-hmm ... in an effort to encourage small businesses- Small businesses to accept American Express. Right. Which traditionally they have not because it's a higher rate and it's more expensive.

Very. But that being said, American Express did a very good job and spent a lot of money on encouraging people to shop local. It, it's one of the few great examples of a forced program that has really worked. Mm-hmm. A lot of businesses see a great return from people coming on in, using their cards. Whether or not it's fundamentally a good thing that they are accepting the card or not, a lot of people think about shopping local in a different way because of it.

Right. And I would, I would argue that they think about shopping local differently all year long because of it. They have invested a significant amount to addressing the challenge that small businesses don't traditionally accept their card. Uh, and there are other cards which they don't accept because of similar problems, but I think that the solution which they brought forward is one that has truly helped the small business community. Whether that's evil or not, it has indeed helped the small business community. Any other events or, uh, sh- like craft fairs that people can check out in this upcoming month? Absolutely. We are right now compiling a list, uh, which you can find at connectcolumbus.com that will, uh- Showcase different deals for Black Friday, for Small Business Saturday, and really for the entire holiday shopping season. We encourage our businesses to create deals which are unique that allow people to save money while shopping local, but don't harm the entrepreneur in the process.

It should be mentioned that people that already have an SBB card, uh, those are still valid. All those deals are still valid. Those deals now live at connectscolumbus.com. If you're interested in getting a Connects Columbus card, you can pick those up at, uh, CD102.5 at their offices down in the Brewery District. Wolf, tell us how businesses can get involved. Businesses can get involved if they are local and independent by going to connectscolumbus.com. Define independent. Absolutely. So if they are autonomous to the central Ohio region.

Okay. So God bless Jenny's, but Jenny's doesn't qualify anymore. That's actually an example that you've used in the past. Correct. So Jenny's is actually a gold SBB member, being one that grew up here in central Ohio, uh, expanded and are now carrying out what they do to the rest of the nation. So local and independent. Correct.

And then they contact their friendly neighborhood sales rep for CD102.5 or...? The easiest way is for them to go to the website, to fill out the Contact Us, and even take the survey to let us know what kind of businesses they're interested in working with, how we can provide them the best service, the best connections, and, uh, then someone will, m- most likely myself, will be reaching back out to them, uh, to figure out if we can provide them a great value. Great. Wolf, thank you so much for your time today. Thank you, Tim.

Sitting down here with Lynn Stan, the co-founder of Celebrate Local, which is a retail store up at Easton, also now located for the past year or so at Liberty Center in Westchester, Ohio, just north of the IKEA, as Lynn told me. Lynn, how are you? I'm good. Thanks, Tim. Good. Tell me about how Celebrate Local got started. Well, it got started because my business partner, Heidi Maybrook, has a relationship with Steiner at Easton, who is the creator and managers of Easton.

Okay. And she is the short-term leasing agent. So that means that empty spaces or those little carts of the, that are seasonal- Mm-hmm ... that falls under her, what a relationship that bus- with businesses that she's been having for a number of years.

Okay. And so she asked for permission to do a farmers market, and had asked for it before, and Easton had had one in the past, and they said, "Sure, have one. Great. Go ahead and do it." So Heidi's a really great researcher, found a woman in California that had about 14 farmers markets. Okay. She agreed to give us a day and a half of her time, or part of her day, and we went out to California and looked at a couple of them and talked to her about what that meant to be-

So she sort of walked you guys through, "Here's how you do a farmers market." "Here's how you do a farmers market." So we came back and started planning it, and this is in the fall. How do you plan a farmers market? Well, um-

You get some farmers. You get some farmers. Well, the first thing is your location. Okay. What is your goal in terms of who you're trying to think are your audience-

Mm-hmm ... like most things in life. Well, and I imagine Easton is a lot different than, say, the North Market. Absolutely.

Right. Because of your history of what people expect from you. So the first year, we had 50 vendors, and we were in the parking lot, um, behind Fado's. Okay. Okay? And beautiful setting. But it's interesting about properties is that bushes, people will think that it's not, that that's becomes a wall. And although that's-

Right ... one of the beautiful things about Easton is, in properties like that, there are no back alleys. There are no back doors. All of it is pleasant and beautiful. Right. But people don't always take that as a meaning that all the activities there are open to you.

Right. If I'm imagining the parking lot correctly, it's sort of, while it is a public space, it is almost cordoned off by these large buildings. And the bushes that make it more pleasant. Right. So-

Because people don't wanna look at parked cars. Absolutely. And it, so it, it was a beautiful setting, and to have 50 market people when that was- Right ... concepts like green concepts, um, electric cars. Uh, we always had a cooking demo, always had, um, some type of music and entertainment.

Okay. So it was great. So when you ask about different people, it's really, well, then, who does your audience want? And invite them, and six years later, there is more markets, but there's lots more vendors looking for businesses looking for those opportunities. Okay. So really, you just wanna put out the word and then be realistic about who the audience is and come up with a format that allows you to perhaps rotate vendors.

Okay. Because I know that one thing that happens is if you're not a very big vendor who offers a lot of different things for people to buy- Right ... they may not want you every week-

Right ... or need you every week. Well, like, if you sell soap or something like that, like, it's, you know, maybe it would, you would be a better quarterly fit. Absolutely.

Right. And it depends what your season is. Are you doing it indoors? Are you doing it outdoors? Honestly, s- in the last six years, it's been wonderful how the whole concept of creating Um, agoras Mm-hmm ... is now what they call them in other parts of the world.

Yes. Those kind of just marketplaces, and it's wonderful that we still have the North Market. They have their challenges of how to meet their current audience, who is their audience, and what a nice discussion. I encourage you to bring them on and talk about that. Indeed. They, they have a big challenge, and, and that always, because people change, um, people's expectations. What did six years ago people know about farmers markets in our town? Different picture.

Yeah. And it was beautiful that lots more were happening. Well, that now becomes a challenge for us. What should this market be? Because after the first year, we moved to the, um, where the, the jumping fountains are, where the kids can play in the water. Yeah, the, like the center area where they would- The town square

... they would do concerts there in the past, yeah. Exactly. So we moved there, and then the space limitations took it down to about 25 to 28, depending on set up. Okay. And so it started taking a little bit of a different feel, and then also trying to, um, at that point, Celebrate Local had already opened.

Okay. So it was an opportunity then to start tying in, um, directing people to the store. Mm-hmm. And so that's w- is how Celebrate Local happened. Because we got permission to do the farmers market, we found that people liked that these products were there.

Right. But they couldn't get there those three hours- Right ... and come and deal with all of that, and it just wasn't working.

Right. And oh, by the way, Harry and David had a beautiful space and closed on February 15th of that year. Okay. So we would always joke, "Wow, we could fill it with products." And at that time I was working for ECDI, and so that was always the... Heidi and I have always are those types of people. "Oh, great. What kind of opportunities? How can we connect people?"

Right. You know, da, da, da, da, da. So with the farmers market, it was good. It was great. That brought a lot of attention. Did we do great sales for all of our 50 vendors? No. Okay. Um, were people a little... Some of our vendors a little younger at that time. So we all learned, but when it came for the opportunity-

So maybe not setting up, like, the most optimal booth or not having enough product out on the table or not having enough product at all. Uh, did they pay a fee to be in the farmers market, or was it just a revenue share? It was, um, in this case, it was Easton, the Easton Farmers Market has always had a booth fee. Okay. Try to keep it very, um, limited. I mean, very small. Easton is very generous. They provide the tent.

Great. And yes, that makes a big difference. For a few years, um, up until this last year, we actually had a trailer that was refrigerated so people could leave their products there- Wow ... and keep them cold. And, you know, Easton really helped us do it.

Good. Top-notch. And so it's, it was beautiful in that we could really see that, oh, people like that these things are available more on the east side in the Easton area. Mm-hmm. So with Harry and David closing, it made it a- available because that's, developers like to fill it.

Right. And at that time they had some interest, but nothing long term. So they basically said, "Hey, it's okay if you take over the space, but we may lease it to somebody else." Exactly.

Okay. And so the, the, the who became Heidi leading it for Easton as their representative trying to fill a space. I was working for ECDI, so I was representing them. They agreed to be part of the project. Uh-huh. And at that time, Connie DeJong from Global Gallery had been reaching out to Heidi about perhaps coming back to Easton for a holiday pop-up.

I forgot that they had been there, but they were no longer there, yeah. Exactly. So one thing led to another, and so Heidi, you know, said to Connie, "We're doing this. What do you think about being part of that?" Right. Do you wanna basically put product in? And what a challenge. Having a Celebrate Local Ohio and then having product sitting on the shelf made in Belize or Ecuador or whatever. And we knew that.

Right. And I, and I joked from the beginning that that was okay because buy local, fair trade are the same, just different phrases- Right ... uh, taking care of different audiences, but it has the same meanings behind it. Getting less in between people, good quality, knowing your producers, all of that. So we dealt with it, and from the very beginning when we opened our doors, we realized that, hmm, we are more than a store.

Okay. We are about concepts. We are about why is honey important? Why are the bees important to our environment? What does this mean to he- help little small businesses put a product on the shelf? Yeah, we know sometimes it's not very readable, and yes, they don't get all their this and that together because they're new, and how do you- They- ... the marketing functions, putting their packaging, because you're talking the, to the... You're putting it on a shelf and having people look at it, and they're confused, so then you have to, of course, you're trying to sell it-

Right ... so you have to get rid of the confusion. But I think the funniest thing was being in that store, the old Harry and David, and seeing people walk in thinking that they were coming in for their moose tracks and that they could see food on the shelf, but they knew they were not in Harry and David anymore. Right. And that things had changed. And that was really fun to see them go from, "Oh, what I was looking for isn't here, but oh, this is kinda cool."

But let me explore this. Let me- Right ... explore this, exactly.

Can we give a little bit of credit to Steiner and Associates for... I, I imagine given the nature of the business, they sort of helped you maybe- Immediately. Okay. Once it was truly even thought about in the discussions of going up for the farmers market, and Heidi was very involved because of her business of knowing what their plans were and having their ear and making things connect, and they move, they're happy to move fast because they love to make-

They want that space to be filled. Absolutely. Any person who has empty space is always looking for a new tenant. Right. So they were very embracing of it.

And so you guys, with some support, I imagine maybe a relaxed lease- From Steiner and Associates. Absolutely. And then did some financing help from ECDI? Some financing, a little financing, mostly through loaning the assets.

Okay. Okay? Loaning me, allowing me to be there and to be an entree into helping- Oh, I see ... helping current ECDI clients who could perhaps put their products on a shelf, who, what vendors would be interested in the services that ECDI did because at the time they were creating the Food Fort.

Right. I was about to say, people creating things at the Food Fort, then bag them up and ship them on up to Celebrate Local. Exactly. And then that's when you really realize all different kinds of businesses may be doing the same thing, but they don't have the same thinking about how to get to their end. Right. And so when you talk to what you were just referring to, a shelf stable something-

Right ... that itself is so different from opening your door- And we're talking about like granola or- Right

... you know, whatnot. As opposed to opening up your food truck and serving it. Right. And, and it's been fun to see some of the vendors that I was first exposed to at that time, like OH Chips, okay?

Mm-hmm. Ohio Chips. He was there at the same time, and now to see him in the store with his product and find that is... It's very, very, very exciting. And so your website touts that you guys have over 300 products. We have 300 businesses that we have relationships with. We have about-

That's better than 300 products, right? Oh my God, we have about probably 20,000 products, I swear. Now, did you have a retail background before this? I did and didn't.

Okay. So what's it like sort of navigating into that space? You had talked about going out to California to learn how to do the farmers market. Was this the sort of thing where you were given that Heidi had so many retail relationships, at least, that you sort of leaned on her and, and her connections to figure out how to do it? Well, I think the one... Absolutely she has experience in terms of helping people take a c- take a space- Mm-hmm ... and make it and adapt it to it.

Right. The beauty of this particular space at the Harry and David is we didn't have to do anything other than fill the shelves- Okay ... and put in a computer system.

Because when they, they vacated and you s- you had the... They... It was beautiful built-in shelving. There was no furniture that was- Well, and- ... moved in and... Well, other than some, than some tables, but the beauty is they had refrigerators and freezers.

That's awesome. Well, and that's also- It was beautiful ... probably lends itself to why people would walk in and think they were still in the same location because sort of the, you know, the, the palette, the layout, it's all the same. All the same. And -

That's great. I mean, that's a fortunate opportunity. And it's interesting to say, well, why did Harry and David leave? Okay. Harry and David left because their business model could not support them having that type of a business to rely on the traffic to support it.

Right. So you get going, put in a point of sale system. We put in a point of sale system. By Connie being there, um, she created... I mean, we borrowed computers. So she really became the runner of the store. Okay. Okay? Heidi was the manager of the space and, and getting our infrastructure in terms of social media.

Well, and she was still working for S- Steiner as well. Oh, yeah. Nobody ever really stopped doing, really working for anybody else. Okay. Connie always was still doing her Global Gallery, was still doing her, um, World Pieces, which is a, her own private business with which she does now only.

Oh, okay. She does not work for Global Gallery anymore. So Connie came and said, "Hey..." You guys were already working on the concept of the store, getting really close to getting it going. Connie came and said, "I wanna do a holiday pop-up," and you said... And basically someone said, "I'll meet you halfway," and said, "Help run this store, and you can have your product there as well." We were very lucky, and honestly, that is why Celebrate Local is where it is today, is that we think of something or you run into someone and you think, "Oh. Hmm. You could help us," and, "Hmm," you're all... then become interested, and then-

Right ... wow, it happens. It just, it happens. I mean, I, like- It sounds like a really happy confluence. Yeah, absolutely. It is. And as a business, we all know that that's not always the best way to choose your direction.

Right. But since we started up, and truly have always still trying to struggle with, how are we not a pop-up- Okay ... anymore? Even though we're in a space, because we have a nice relationship with Steiner on our properties-

Mm-hmm ... we have responsibilities. But honestly, if someone wanted to come pay the rack rate- Right ... we would have to go.

Okay. So that then becomes, in any property, are we worthy of the benefits that happen to a property- Right ... even though we're not paying the rack rates?

Basically, are you showing that added value for being there, whether that be drawing in more customers or whether that be just generating goodwill from the community? And those are hard things to put down on paper. Absolutely. And that's why I said that Steiner jumped to the opportunity because they see those things, and they are really wonderful-

Right ... to work with. I've always encouraged people to not believe... And actually for anybody with property, don't assume they may not be open to your ideas. Don't assume that they're some big faceless corporation that is simply, "Well, it doesn't work like that. We can't offer that." Right. And it helped that at the time I was at ECDI that things were happening in the country. There's this thing called Temporium. That was a Washington, DC economic development little project.

Mm-hmm. Temporium. Think of the word. Emporium with a word, with the letter T in front of it. Isn't that funny? Temporary emporium. And that was so we didn't- We weren't making these things up, and I, as I always have been saying lately, there's nothing new to make up. It's products and buyers. Right. It's sellers and, and it's the environment. It, it's what do you name it now?

Right. It's how you package things. It's embracing in the customer service. It's... And we've been fortunate that people have loved it from the beginning, and I have to admit sometimes don't understand it, but love that it happens and that... And I love that you watch people really think out loud. Mm-hmm. Okay? That's why I can... I love when people will say things out loud because then you can really see how it's happening in their head, and that they understand that what was going on in a farmers market and new things in a farmers market, or going to a craft show or whatever, is really their retail and another... If you were doing it at home, you could be doing Etsy.

Right. But here you're coming into a retail store where you're having access to all the different producers. And also, let's be honest, some artisans and some producers do not sell their products very well. Okay. So-

Even in, even in your store? No. I'm saying if they are the one in front of the customer- I see ... trying to sell it.

Right. Let me rephrase that. They're not good salespeople. Okay. And sometimes people don't find them very, um, wanting to be bought from.

Right. So a store like us gives people's products the chance to just be evaluated on what the products are. And let's be honest, at a craft show or a farmers market, especially if you know the person and you pass by them every week on the way to your farmers, that you don't want to have eye contact because, oh my goodness, I'm- Then you're obligated to buy something. Exactly.

Right. And so we give them that third party place, both sides of the equation. Right. A third, a, a neutral space for the products and the, the desires for that product to happen on a separate level.

Right. 'Cause I see it myself, too. And that's an important part to know because sometimes people will say, "I've sold a lot at a farmers market." And then you have to say to them, "Who are your repeat customers?" Right. Do people, do they come back to you? Are they gi-

Are they seeking you out? Are they seeking you out? And we will tell you things your family and friends do not want to tell you. Right. Well, and that, listeners of this podcast will remember the episode that we just did with ECDI, and if you haven't heard it, it will be linked in the show notes. Uh, but what I was surprised by, which, uh, may not have translated so much into the podcast, is how frank they are in that they talk about their stage one entrepreneurs coming in, and they're gonna tell them if they have a bad idea. Oh, absolutely.

And I think that's good because it allo- It then frees you up to work f- towards a good idea and something that hopefully is profitable. Absolutely. Talk about Celebrate Local has been at Easton now for roughly five years, a little bit over. Under two different business entities.

Okay. Talk, talk me through that. Okay, so when the Harry and David, the after... Um, so this is a project of three entities, okay? And so the books were, you know, run through as a project. Okay. And, um, at the end of that, so it went from Oct- um, October 2011 through December of 2012.

Okay. And when that project ended, because American Girl was coming to town- Mm ... they were ready to move in. They were ready to start their construction. Then, um-

And pay the full bore rent ... and p- exactly. Right. And bring a great new entity to Columbus, which is really very, very exciting-

Yeah ... for them to choose this property and choose Columbus to do that. And as a process of that, so we had to close, but we offered, did the project want to move to another location? Okay. Well, at that point, those three entities, because of a variety of things, said no, but Lynn and Heidi, if you wanna go do it, we'll help you.

Okay. Okay? So by helping, they helped because I was still working for ECDI, so they were, you know, helped me to kinda give time and, but also to, um, pull from some of their resources. Then also, um- They were still loaning you out. They were still loaning me out.

Okay. Mm-hmm. And, and helping to direct people to them- Right ... and vice versa. And-

It's all about partnerships. It is all about partnerships. And- So you had proven the concept and the, and there was, there had always been sort of a deadline to that, sort of a this is how long we're gonna try it. Then what did you and Heidi do? So Heidi, um, it was suggested that the old Roll Bike Shop that was on Townfair Way-

Mm-hmm ... um, next to Panera, has never really found a good tenant, and it was still empty, and how about moving there? And okay, great. Can we know that, knowing that American Girl was going to have their look, they were not gonna be using any of the wonderful things that Harry and David still had left- Mm-hmm ... as well as Bigelow's next door. So we went and got permission and brought labor and all that good stuff so that instead of it being removed and gone to the landfill, it would be removed and be repurposed in the space.

Mm-hmm. So Tim Lye and his partner helped us to kind of, um, take those parts and assemble it into what is now Celebrate Local. Okay. And Heidi, um-

And it's a larger space. Oh my God, it's... Yes. Not as much foot traffic there, I imagine. Actually, much, much more.

Really? Much, much more. We are between two hotels. We are one away from a coffee shop, Cheesecake Factory- Oh, and you gotta think- ... Trader Joe's

... the hotels would be a fantastic partnership for you 'cause they're like, "Oh, I'm in O- Ohio. I'm gonna buy an Ohio thing." Absolutely. That's great. In fact, it really opened up more of what we were about. Yeah.

That's awesome. Definitely. Definitely just exploded really the possibilities, and that's when location, location really takes on a lot more meaning. Right. And now we're half a block away from the farmers market, so we can do some tie in. Yeah, so, and then here we are. Three and a half years later into our fourth year, finishing our fourth year in the current location. And when we say 300 vendors, it's really hard to say. Probably over the course, it's probably more over 500 vendors that we have touched.

Right. Some that learned quickly- That it's just not for them ... not for them, and sometimes it's because, you know, when you make a product and people like it, you gotta make it again-

Yeah ... and again, and sometimes the same way. And artists don't always like to be told what to do. Right. And, and so it's also been fun to then have a- We have success stories where somebody had the graphic, somebody else could really do the producing, married them.

Right. And we still have that product in the store, um, that's a Molly Madden and Cowtown Coasters. And so to marry them so that because she always had trouble making her product better, but she can make images galore, galore, galore and- Okay ... is so talented with that. I've learned so much from ECDI because at that time it was really very obvious you had to be very blunt with people.

Mm-hmm. Because you were asking them to invest their time and money because entities like ECDI need you to go on for- move forward. Well, and be successful. And take those loans out.

It's not a sandbox. Right. And that's what I really learned. They're great- There is some virtue to a sandbox, but EC- it is not a sandbox. Right. Absolutely. That's where... And that's why it's nice that there's ways to develop themes like the social enterprise. So if that truly is your mission-

Mm-hmm ... great, it's still gonna be serious. You still gotta know your audience, but you can take a different direction and go a little to the, I don't mean this way, to the left, but you can go down that path. You- And-

That is exactly what you mean, but yeah. It... Yes. And then the Kiva, um, I don't know if you're very- Yeah ... and the, and it's so wonderful that there are these different ways, and some of it is how does Ohio encourage people to do these types of things fiscally-

Right ... that other states do? I didn't realize that it really does differ. And even something simple like if your fa- Can you speak to that? Like what does Ohio not do? Well, it's, I don't know the details it-

Or what does it do differently? I think that it doesn't allow you as a family member to give to someone in the f- How do you invest in a business? Mm-hmm. I guess that's really what it comes down to.

Right. The narrow ways that you can invest in a business and the tax advantages to it. Right. And this is because I come from a very community background.

Mm-hmm. I worked in the arts. I've worked in community development types of stuff that that's never been out of my head that there's different ways to do things. Right. It's n- it's not the o- You can't make enough money and then hopefully give it away because then you're charitable.

Right. I would never give anything away. I'd never make it to that point. Yeah. But I think-

Celebrate Local is a for-profit entity. We are. Yeah. We are trying to be a for-profit entity.

Got it. Yes. We're, we're trying. And then but the question then becomes is that the best business model for us?

Right. Can people invest in us in some of our mission and for us to still be for-profit? And of course, we used to call those things sponsorships. They'd be marketing ch- Right ... you know, there's different types of collaborations and, but now there's different ways to be looking at it, and so much of it is tied to not just the economic need, but the social needs of our communities. When you have someone like Aunt Flo-

Mm-hmm ... you know, getting credit for, you know, working on making tampons and healthcare, you know, products available for women- Right ... that's a very specific social enterprise.

Right. That is also helping society to pick up some of the pieces they're, they're not taking care of. Right. Just like when we... I love Greater Columbus Arts Council, but I always felt when they're in the fourth grade, when they were having... Artists would come into the schools.

Okay. They made a permission for the schools to not support their art programs- Okay ... because they're, it's, that's outsourcing. It's outsourcing.

Right. Okay? And, uh, do I need to say more? And Amazon and all that type of stuff, that's outsourcing. That's outsourcing services, and so it's nothing coming back into your community. Mm-hmm. And now I'm on my soul speech.

Right. It all is about supporting your local economy, and what does that mean? Why are taxes important? Why are some of these things important? And- There you go ... there you go.

Right. Anything else that you've, that may not be immediately obvious that you've learned in the evolution of Celebrate Local? I've learned that it's challenging. We're moving into a new fiscal year. Mm-hmm. And that always is you wanna do better.

Right. Um, after being at our certain location for a number of years, need to go to the landlords and really discuss, you know, "Is it working for you?" Right. "How, how do you want it to be better? How can we improve?" And Easton and Liberty both have different challenges.

Mm-hmm. And I always talked about that Celebrate Local's role is what is its role in that property? Mm-hmm. That's why the farmers market was always great, why we helped Ohio Proud do events there, why we brought the electric car event for three years-

Mm-hmm ... because we think it's important. Easton actually happens to have a lot of energy saving abilities- Yeah ... plus all those car charging stations.

Right. So it just made sense, and to me, since so much is not just... It's how you spend your money on everything is what affects your economy. Right. So for us, it's not just buy your honey here and your maple syrup. Don't forget, look at electric cars. Don't forget, in your own societies, when you're electing people to office, do you know what they're planning for you?

Right. Do you know how they feel about things that MORPC... Do they understand that... And actually, in this particular case, Mr. Steiner is very involved in that, and if you ever want to read some of his, um, Google his name, he's really a good writer about what are public spaces. Right. What are their roles?

Okay. And if you go to Liberty now, seeing that space 25 years after Easton was created, you see more of today's thinking. Mm-hmm. There are quiet spaces. People think it's a, it's a shopping district. Sure it is, but people go to shopping districts to be together. Sometimes-

And to hang out. Right ... and hang out, and sometimes if you wanna go over there and have something quiet and some wanna go eat The Cheesecake Factory, you have to have a little bit of both because they come on groups. Right. And you want them to come back, and you don't want them to always come back thinking, "I have to buy."

Right. "I have to shop. I have to..." Of course, you want them to always think about that. So he really is such... And that's the one thing that I've really learned is how do you have these kinds of spaces? Yes, it is about bu- ... commerce. Right But it doesn't mean that it still can't be involved in a community, and people don't think of that area of having a community.

Mm-hmm. They do. There's 150,000 people that work there every day. Right And that is one of our challenges is we know they love Ce- Celebrate Local. How do we get them to come to Celebrate Local-

And actually support it ... when they don't wanna move their cars? So I'm putting this out to anyone who works in the Easton area and wants to buy from Celebrate Local, you can place an order online. We will deliver it to you at your office, or you can swing on by and we will just hand it to you, a little drive-through, because that is a big problem right now. Because you drive to your Huntington- Right ... to your Wine Gifts, to all those great places that are there, and then you don't wanna leave because it takes you forever to get to your car-

Right ... then to find a parking spot. Great idea. Yeah.

Anything else that you want to include or touch on? It truly is about shopping local, and I go back to your dollars really do count wherever you spend them. Talking about my past, I had worked at Midwest Photo. Okay. Okay? And they're a beautiful, um, camera store, small business f- small business, for a long time small business. Been around in Columbus. Now moved into a new facility that they created.

Mm-hmm. But the point was that people would stand there and talk to these ph- uh, camera experts who are making money selling cameras, and they're online looking at B&H Photo and- Yeah ... and I would... And it's hard, as you know, for me to hold my mouth. I would say things like, "Wow, who's gonna win, FedEx or UPS on this one?"

Right. And, and it just really... And I've done overseas manufacturing, so I've seen factories. I've seen... So for me to be that close to the producers, that's why the shop local is important. Not even if you d- they don't even represent little local people- Right ... but that they are choosing products specifically for you and hope that people locally will come and support them and then their communities. And this is Small Business Month, being, you know, hey, nice way to do it, um, going into the holidays.

Right And American Express is rewarding people. Put it on your American Express and some people will, you'll get double points. You know, it's great that they do encourage that. Right I don't think people know that. And we have people who are working very hard to put products on the shelf that people wanna buy. And what's nice about us is the old style of if you like someone, what they're doing, but do you wanna change it just a little bit, we give you that opportunity.

Okay. We can work with our businesses to say, you know, where I'm from, where I met this wasn't this city, can you put this city's name on it? Okay And personalize those things. So that's something that we can do. We become a door to our vendors by just their stuff on the shelves or online at celebratelocalohio.com or by coming into the store and seeing things and making, trying to personalize it, and that's a, we do a lot of that kind of work. So there's so much in town between the craft shows and the farmers markets. There's a lot going on in town-

Absolutely ... for shopping local and opportunities. And just to sort of, like, summarize your argument about shopping local, it's great if you can give money back to a local producer. It's great if you can give money back to a local vendor. Those then create both jobs for the producer and wages for your actual retail employees- Absolutely

... all, all the way to that extent. And so however many check boxes you can check off, that's what the important thing is. Starbucks is, you know, we did a whole episode with coffee roasters, and while you should be buying locally roasted coffee, Starbucks also employs local people. Absolutely. And, and we are a local economy, and we are a global economy, and you can't fault everybody. Absolutely.

But you can do your best. I agree. It's not that we're anti-Walmart, okay? Well, some may be anti-Walmart. But I know that working with overseas factories- Right ... how Walmart worked, okay? I see Walmart changing-

Right ... and trying to change what they are. Because you know what? Who else was employing the older people who really didn't have a way to go, and our society isn't very good at using our resources of just people and their knowledge- Right ... and hooking people up. But it's when your business has, or a Walmart or a Staples or whatever, and they don't keep those money in your community-

Right ... and they don't, and they have, play those games where they don't support the people they are hiring, that's when the problems really happen. Right. And those are the things that all of the society needs to be looking at and challenging our governments to buy p- correctly-

Mm-hmm ... to buy locally and what that means. We are certainly learning what it means to what rules do we have to obey by and- Right ... and then how can we act. Um-

Well, and I think certainly- ... and it's exciting times to- Right ... to know that we do have abilities to do it.

I think also we have an opportunity and an obligation to challenge our government to provide a correction when the market is not serving us. We should certainly- Right ... you know, encourage them to spend, yes, obviously spend, spend your local government dollars locally, 'cause that's what our taxes are for. They are for roads, and they are for the things that we need, but we need for that money to stay as local as possible. Absolutely.

But also providing for, like you were talking about, just simply if there is a need for something, then encourage them to correct it. Absolutely. You know, as you were talking, uh, the first thing that comes to mind is why did the prisons have to close their farms? Mm-hmm. I do not understand. It still upsets me because we're talking about bees. We're talking about just the impact on bees in Ohio-

Right ... let alone whoever, and perhaps it is because it needs to be outsourced and it doesn't fit someone's budget, but those are important. We need to be able to talk about those types of things and not- Well, and that goes back to your argument of what are the a- what is the added value for you guys being at Easton? What, uh, uh, beyond the, the cost of the farms, yes, they're not actually making money, but they are producing something. But w- you know, what are the, what's the added value of rehabilitation? What's the added value of teaching someone a skill? What's the added value of frankly just giving someone self-worth? Absolutely.

Yeah. And food, it was providing food for them to eat. Right. So what not pride is there and, um-

Indeed. For, for another podcast episode. Right. And so, but it's, it is exciting. Columbus is exciting. It's exciting that there are people who are interested in having these discussions and, and really love when they stumble upon us in the store. Um, whether they call us the Ohio store or, um, here at that local store- Mm-hmm

... I'm in the souvenir shop, I never really care what they call us. That they come and they- talk about us and they're happy to be able to take these little cute products, um, in the shape of Ohio, about Ohio, from Ohio, by Ohioans, and, and it's very exciting. Great. It's very exciting. Great. Lynn, thank you so much for your time.

Oh, thank you, Tim. I appreciate it very much. Thank you for listening to the Confluence Cast presented by Columbus Underground. Again, you can get more information on what we discussed today in the show notes for this episode at theconfluencecast.com. Please rate, subscribe, share this episode of the Confluence Cast with your friends, your family, contacts, enemies, your local shopper. If you're interested in sponsoring the Confluence Cast, get in touch with us. We can be reached by email at info@theconfluencecast.com. Our theme music was composed by Benji Robinson. I'm your host, Tim Fulton. Have a good week.

Transcript9,174 words

Tim Fulton Ladies and gentlemen, welcome to the Confluence Cast presented by Columbus Underground. We are a weekly Columbus-centric podcast focusing on the civics, lifestyle, entertainment, and people of our city. I'm your host, Tim Fulton. This week we're shopping local. On the occasion of the holiday season, we sat down with two people immersed in the movement. First up, Timothy Wolf Starr and I discuss the recently rebranded Small Business Beanstalk, now called Connects Columbus. Then Lynn Stan, co-founder of Celebrate Local, and I talk about why phrases like buy local and fair trade are the same. We talk about the importance of relationships. We talk about the inherent difficulty in quantifying the value of buying, shopping, and sourcing local, and finally, how to prove out a concept. You can get more information on what we discussed today in the show notes for this episode at theconfluencecast.com. Enjoy the interviews. Sitting down here with Timothy Wolf Starr, the interim director of Connects Columbus, formerly the Small Business Beanstalk. Wolf, how are you?

Timothy Wolf Starr I'm doing great. How are you, Tim?

Tim Fulton I'm great. I'm great. We are sitting down here on the occasion. First of all, congratulations on, what are we calling it, the merger?

Timothy Wolf Starr Uh, yes, the, the merger partnership.

Tim Fulton Great. The Small Business Beanstalk, having been around for seven years, which is a, uh, local business affinity program. Businesses come in, they pay a fee. They then are able to market themselves and offer discounts to customers, patrons with the use of the Small Business Beanstalk card. That program has now merged into with CD1025. CD1025 will sort of be, for lack of a better term, they have a s- a sales force. They'll s- they'll sort of be taking that over. Is that correct?

Timothy Wolf Starr Yes, so it will be merged into the great community work that they already do.

Tim Fulton Okay.

Timothy Wolf Starr So their street teams, their sales force, their giant microphone will all be championing the, uh, small businesses of Central Ohio.

Tim Fulton And forgive me if I overstep my bounds, but sort of this is actually seems to me like a really good model to engage small businesses. Advertising on television and radio and frankly, large print is not cheap, and sort of the return on investment for a small business doesn't tend to be quantifiable all the time. And it seems like a really good opportunity to give small businesses, frankly, the opportunity to engage in that form of media.

Timothy Wolf Starr It's a way where we're able to champion the idea of shopping local and supporting independent entrepreneurs with a megaphone that, that really can't be matched anywhere else.

Tim Fulton How did the SBB get started?

Timothy Wolf Starr So we s-

Tim Fulton So first of all, let's do the fun facts.

Timothy Wolf Starr Yes, of course.

Tim Fulton Uh, Timothy Wolf Starr, along with myself, we are both graduates of Columbus City Schools. At the time we graduated, they were called Columbus Public Schools.

Timothy Wolf Starr Mm-hmm.

Tim Fulton Wolf actually, at the ripe old age of-

Timothy Wolf Starr 18

Tim Fulton ... 18, ran for Columbus City Council, did not win, but it was sort of first evidence that he was going to do things that were a little too big for his britches.

Timothy Wolf Starr It was Columbus, uh, Public School Board.

Tim Fulton P- excuse me, Columbus Public School Board. So back to it. How did the Small Business Beanstalk get started?

Timothy Wolf Starr Yeah. So after my, uh, political-

Tim Fulton Foray

Timothy Wolf Starr ... foray, I got involved with a lot of small businesses, primarily in the blue collar sector. So we had asphalt, concrete, distribution. My favorite was a Christmas light company called The Light Before Christmas, which we ran for about five years. And I did that for a while, and then we got to a point where my partners, who were a couple years older than me-

Tim Fulton And to be clear, these were like small seasonal-based businesses that you were like, "Oh, this seems like a really good model to implement."

Timothy Wolf Starr Exactly. So my partners didn't want to work 80 hours a week because they were the age that you and I are now.

Tim Fulton Mm-hmm.

Timothy Wolf Starr And, uh, they wanted to spend time with their families, and I decided that I just wanted to keep charging forward. So I took a look at where I could do the most good, and what I saw was a lot of my friends at that point in time were graduating from college without a clear direction of where they wanted to go. So I assisted them in doing the basics of setting up a business. It would be filing an EIN, getting their LLC, and then I'd start to connect them together. So the printing company which needs a alarm installed, we'd find them a great local company that could do that. And then when the alarm company needed business cards, we would connect them with a designer and then a printing company that could do that. That grew to about 60 businesses, all business-to-business services, and then we realized you can't have a network of 100 businesses and have eight of them be insurance companies or-

Tim Fulton Right

Timothy Wolf Starr ... eight of them be printing companies. So we realized that by adding consumer-based companies to the mix, we would be able to double the number of those kinds of businesses and provide a value for everyone.

Tim Fulton Right.

Timothy Wolf Starr So for-

Tim Fulton And that model then became sort of what the Small Business Beanstalk is known for, for the, the card, for getting a discount on coffee, for getting upsized popcorn at Drexel, that sort of thing.

Timothy Wolf Starr Exactly. We, we thought that by creating a small network of, let's say, 100 businesses that offer discounts to, say, 2,000 people, we would be able to create enough commerce where they would receive a great value, and then they would use our business services even more.

Tim Fulton Right. Because it is a fee-based organization, to be clear. It is, it is not a nonprofit. It's a for-profit organization. But what you're doing is sort of showing A return on investment to your business clients by basically directing customers to them.

Timothy Wolf Starr Correct. To add additional value beyond just the business services.

Tim Fulton Right. Will CD1025, this new Connect Columbus name, will that... Because it's basically just a rebranding and they are sort of, you know, I don't wanna let the cat out of the bag, but you are the, quote-unquote, "interim director."

Timothy Wolf Starr Mm-hmm.

Tim Fulton You're sort of ushering this progress along. I will not use the term transition team. Um, will they keep sort of the program the way it is now?

Timothy Wolf Starr They'll keep some of the parts of the program.

Tim Fulton Okay.

Timothy Wolf Starr It, it truly is theirs to be able to actualize to its full potential. But what I can tell you is that they're bringing in external partners throughout the Central Ohio community to help with tourists when they come into town.

Tim Fulton Okay.

Timothy Wolf Starr To help with the business services.

Tim Fulton Well, and the SBB sort of partnered with them on doing, like, goodie bags for, quote-unquote, "celebrities" that would come into town. So that was a partnership between SBB, Experience Columbus, and 1025.

Timothy Wolf Starr R- Right. We've been working with 1025 since the very beginning.

Tim Fulton Mm-hmm.

Timothy Wolf Starr What we discovered in the path to figure out who was the right partner to transition-

Tim Fulton Right

Timothy Wolf Starr ... this into was that they were the ones who carried the, the best rockstar, independent, sort of pirate attitude of we're independent businesses, we're gonna do this together, uh, we're gonna move it forward. But we have a lot of great partners which are also involved in this deal that are adding some of the concrete and helping it be much more structured.

Tim Fulton Can you talk about those partners?

Timothy Wolf Starr Yeah. We've got a handful of different neighborhood associations which we're working with. We have a couple of foundations which are helping us improve our outreach to New American populations, to areas which have been underserved by the traditional SBB program.

Tim Fulton Mm-hmm.

Timothy Wolf Starr One of the goals of the new Connect Columbus is how do we make this, uh, city and region wide? SBB did a phenomenal job of connecting businesses and consumers along the High Street corridor for years, and we had pockets and great neighborhoods in some of our suburban communities, but it wasn't everybody. And one of the goals is-

Tim Fulton Well, and you can't be everywhere at the same time. You were never a staff of more than, like, three, plus some salespeople maybe.

Timothy Wolf Starr R- Correct. And, and this allows us the opportunity to really reach all of Central Ohio, and I'm excited to help them with that journey.

Tim Fulton Great. Can you talk about sort of the importance of shopping local?

Timothy Wolf Starr Absolutely. So shopping local is really voting with your dollars for the groups that you believe in and that you wanna support and you wanna see stick around. Nobody is ever going to be able to shift all of their shopping local. We live in a global economy, and a lot of our commerce is done online. A lot of our commerce is much more convenient when we do it at, uh, the traditional retailers. But when you're looking for those unique gifts, when you're looking for those items which are special, the best place to find those are at local businesses. It's difficult to find the pair of shoes that you're looking for at a local business. Uh, for example, I very much need a new pair of shoes to go with my blue jean and blazer ensemble.

Tim Fulton Mm-hmm.

Timothy Wolf Starr And so I'll check out Tigertree. I'll check out Hat & Sole. I'll check out a handful of different ones. But if I'm not able to find what I need there, my options are quite limited. But on the other side of things, if I need to go get a cup of coffee, it's very easy for me to say, "I would rather go support my friends at Cup O' Joe or Stauf's or Impero or Mission or Crimson Cup," than to take the easy out of just going to a Starbucks and, and making that option. So it's really shifting the way that you target where you want your money to go.

Tim Fulton Great. Small Business Saturday is coming up this Saturday. There are tons of sales going on. Some credit card companies will offer you additional points or discounts. Uh, this episode of the Confluence Cast brought to you by American Express. Um...

Timothy Wolf Starr Well, so Small Business Saturday is an interesting occasion.

Tim Fulton Okay.

Timothy Wolf Starr It was founded by American Express-

Tim Fulton Mm-hmm

Timothy Wolf Starr ... in an effort to encourage small businesses-

Tim Fulton Small businesses to accept American Express.

Timothy Wolf Starr Right. Which traditionally they have not because it's a higher rate and it's more expensive.

Tim Fulton Very.

Timothy Wolf Starr But that being said, American Express did a very good job and spent a lot of money on encouraging people to shop local. It, it's one of the few great examples of a forced program that has really worked.

Tim Fulton Mm-hmm.

Timothy Wolf Starr A lot of businesses see a great return from people coming on in, using their cards. Whether or not it's fundamentally a good thing that they are accepting the card or not, a lot of people think about shopping local in a different way because of it.

Tim Fulton Right. And I would, I would argue that they think about shopping local differently all year long because of it.

Timothy Wolf Starr They have invested a significant amount to addressing the challenge that small businesses don't traditionally accept their card. Uh, and there are other cards which they don't accept because of similar problems, but I think that the solution which they brought forward is one that has truly helped the small business community.

Tim Fulton Whether that's evil or not, it has indeed helped the small business community. Any other events or, uh, sh- like craft fairs that people can check out in this upcoming month?

Timothy Wolf Starr Absolutely. We are right now compiling a list, uh, which you can find at connectcolumbus.com that will, uh- Showcase different deals for Black Friday, for Small Business Saturday, and really for the entire holiday shopping season. We encourage our businesses to create deals which are unique that allow people to save money while shopping local, but don't harm the entrepreneur in the process.

Tim Fulton It should be mentioned that people that already have an SBB card, uh, those are still valid. All those deals are still valid. Those deals now live at connectscolumbus.com. If you're interested in getting a Connects Columbus card, you can pick those up at, uh, CD102.5 at their offices down in the Brewery District. Wolf, tell us how businesses can get involved.

Timothy Wolf Starr Businesses can get involved if they are local and independent by going to connectscolumbus.com.

Tim Fulton Define independent.

Timothy Wolf Starr Absolutely. So if they are autonomous to the central Ohio region.

Tim Fulton Okay. So God bless Jenny's, but Jenny's doesn't qualify anymore. That's actually an example that you've used in the past.

Timothy Wolf Starr Correct. So Jenny's is actually a gold SBB member, being one that grew up here in central Ohio, uh, expanded and are now carrying out what they do to the rest of the nation.

Tim Fulton So local and independent.

Timothy Wolf Starr Correct.

Tim Fulton And then they contact their friendly neighborhood sales rep for CD102.5 or...?

Timothy Wolf Starr The easiest way is for them to go to the website, to fill out the Contact Us, and even take the survey to let us know what kind of businesses they're interested in working with, how we can provide them the best service, the best connections, and, uh, then someone will, m- most likely myself, will be reaching back out to them, uh, to figure out if we can provide them a great value.

Tim Fulton Great. Wolf, thank you so much for your time today.

Timothy Wolf Starr Thank you, Tim.

Tim Fulton Sitting down here with Lynn Stan, the co-founder of Celebrate Local, which is a retail store up at Easton, also now located for the past year or so at Liberty Center in Westchester, Ohio, just north of the IKEA, as Lynn told me. Lynn, how are you?

Lynn Stan I'm good. Thanks, Tim.

Tim Fulton Good. Tell me about how Celebrate Local got started.

Lynn Stan Well, it got started because my business partner, Heidi Maybrook, has a relationship with Steiner at Easton, who is the creator and managers of Easton.

Tim Fulton Okay.

Lynn Stan And she is the short-term leasing agent. So that means that empty spaces or those little carts of the, that are seasonal-

Tim Fulton Mm-hmm

Lynn Stan ... that falls under her, what a relationship that bus- with businesses that she's been having for a number of years.

Tim Fulton Okay.

Lynn Stan And so she asked for permission to do a farmers market, and had asked for it before, and Easton had had one in the past, and they said, "Sure, have one. Great. Go ahead and do it." So Heidi's a really great researcher, found a woman in California that had about 14 farmers markets.

Tim Fulton Okay.

Lynn Stan She agreed to give us a day and a half of her time, or part of her day, and we went out to California and looked at a couple of them and talked to her about what that meant to be-

Tim Fulton So she sort of walked you guys through, "Here's how you do a farmers market."

Lynn Stan "Here's how you do a farmers market." So we came back and started planning it, and this is in the fall.

Tim Fulton How do you plan a farmers market?

Lynn Stan Well, um-

Tim Fulton You get some farmers.

Lynn Stan You get some farmers. Well, the first thing is your location.

Tim Fulton Okay.

Lynn Stan What is your goal in terms of who you're trying to think are your audience-

Tim Fulton Mm-hmm

Lynn Stan ... like most things in life.

Tim Fulton Well, and I imagine Easton is a lot different than, say, the North Market.

Lynn Stan Absolutely.

Tim Fulton Right.

Lynn Stan Because of your history of what people expect from you. So the first year, we had 50 vendors, and we were in the parking lot, um, behind Fado's.

Tim Fulton Okay.

Lynn Stan Okay? And beautiful setting. But it's interesting about properties is that bushes, people will think that it's not, that that's becomes a wall. And although that's-

Tim Fulton Right

Lynn Stan ... one of the beautiful things about Easton is, in properties like that, there are no back alleys. There are no back doors. All of it is pleasant and beautiful.

Tim Fulton Right.

Lynn Stan But people don't always take that as a meaning that all the activities there are open to you.

Tim Fulton Right. If I'm imagining the parking lot correctly, it's sort of, while it is a public space, it is almost cordoned off by these large buildings.

Lynn Stan And the bushes that make it more pleasant.

Tim Fulton Right.

Lynn Stan So-

Tim Fulton Because people don't wanna look at parked cars.

Lynn Stan Absolutely. And it, so it, it was a beautiful setting, and to have 50 market people when that was-

Tim Fulton Right

Lynn Stan ... concepts like green concepts, um, electric cars. Uh, we always had a cooking demo, always had, um, some type of music and entertainment.

Tim Fulton Okay.

Lynn Stan So it was great. So when you ask about different people, it's really, well, then, who does your audience want? And invite them, and six years later, there is more markets, but there's lots more vendors looking for businesses looking for those opportunities.

Tim Fulton Okay.

Lynn Stan So really, you just wanna put out the word and then be realistic about who the audience is and come up with a format that allows you to perhaps rotate vendors.

Tim Fulton Okay.

Lynn Stan Because I know that one thing that happens is if you're not a very big vendor who offers a lot of different things for people to buy-

Tim Fulton Right

Lynn Stan ... they may not want you every week-

Tim Fulton Right

Lynn Stan ... or need you every week.

Tim Fulton Well, like, if you sell soap or something like that, like, it's, you know, maybe it would, you would be a better quarterly fit.

Lynn Stan Absolutely.

Tim Fulton Right.

Lynn Stan And it depends what your season is. Are you doing it indoors? Are you doing it outdoors? Honestly, s- in the last six years, it's been wonderful how the whole concept of creating Um, agoras

Tim Fulton Mm-hmm

Lynn Stan ... is now what they call them in other parts of the world.

Tim Fulton Yes.

Lynn Stan Those kind of just marketplaces, and it's wonderful that we still have the North Market. They have their challenges of how to meet their current audience, who is their audience, and what a nice discussion. I encourage you to bring them on and talk about that.

Tim Fulton Indeed.

Lynn Stan They, they have a big challenge, and, and that always, because people change, um, people's expectations. What did six years ago people know about farmers markets in our town? Different picture.

Tim Fulton Yeah.

Lynn Stan And it was beautiful that lots more were happening. Well, that now becomes a challenge for us. What should this market be? Because after the first year, we moved to the, um, where the, the jumping fountains are, where the kids can play in the water.

Tim Fulton Yeah, the, like the center area where they would-

Lynn Stan The town square

Tim Fulton ... they would do concerts there in the past, yeah.

Lynn Stan Exactly. So we moved there, and then the space limitations took it down to about 25 to 28, depending on set up.

Tim Fulton Okay.

Lynn Stan And so it started taking a little bit of a different feel, and then also trying to, um, at that point, Celebrate Local had already opened.

Tim Fulton Okay.

Lynn Stan So it was an opportunity then to start tying in, um, directing people to the store.

Tim Fulton Mm-hmm.

Lynn Stan And so that's w- is how Celebrate Local happened. Because we got permission to do the farmers market, we found that people liked that these products were there.

Tim Fulton Right.

Lynn Stan But they couldn't get there those three hours-

Tim Fulton Right

Lynn Stan ... and come and deal with all of that, and it just wasn't working.

Tim Fulton Right.

Lynn Stan And oh, by the way, Harry and David had a beautiful space and closed on February 15th of that year.

Tim Fulton Okay.

Lynn Stan So we would always joke, "Wow, we could fill it with products." And at that time I was working for ECDI, and so that was always the... Heidi and I have always are those types of people. "Oh, great. What kind of opportunities? How can we connect people?"

Tim Fulton Right.

Lynn Stan You know, da, da, da, da, da. So with the farmers market, it was good. It was great. That brought a lot of attention. Did we do great sales for all of our 50 vendors? No.

Tim Fulton Okay.

Lynn Stan Um, were people a little... Some of our vendors a little younger at that time. So we all learned, but when it came for the opportunity-

Tim Fulton So maybe not setting up, like, the most optimal booth or not having enough product out on the table or not having enough product at all. Uh, did they pay a fee to be in the farmers market, or was it just a revenue share?

Lynn Stan It was, um, in this case, it was Easton, the Easton Farmers Market has always had a booth fee.

Tim Fulton Okay.

Lynn Stan Try to keep it very, um, limited. I mean, very small. Easton is very generous. They provide the tent.

Tim Fulton Great.

Lynn Stan And yes, that makes a big difference. For a few years, um, up until this last year, we actually had a trailer that was refrigerated so people could leave their products there-

Tim Fulton Wow

Lynn Stan ... and keep them cold. And, you know, Easton really helped us do it.

Tim Fulton Good.

Lynn Stan Top-notch. And so it's, it was beautiful in that we could really see that, oh, people like that these things are available more on the east side in the Easton area.

Tim Fulton Mm-hmm.

Lynn Stan So with Harry and David closing, it made it a- available because that's, developers like to fill it.

Tim Fulton Right.

Lynn Stan And at that time they had some interest, but nothing long term.

Tim Fulton So they basically said, "Hey, it's okay if you take over the space, but we may lease it to somebody else."

Lynn Stan Exactly.

Tim Fulton Okay.

Lynn Stan And so the, the, the who became Heidi leading it for Easton as their representative trying to fill a space. I was working for ECDI, so I was representing them. They agreed to be part of the project.

Tim Fulton Uh-huh.

Lynn Stan And at that time, Connie DeJong from Global Gallery had been reaching out to Heidi about perhaps coming back to Easton for a holiday pop-up.

Tim Fulton I forgot that they had been there, but they were no longer there, yeah.

Lynn Stan Exactly. So one thing led to another, and so Heidi, you know, said to Connie, "We're doing this. What do you think about being part of that?"

Tim Fulton Right. Do you wanna basically put product in?

Lynn Stan And what a challenge. Having a Celebrate Local Ohio and then having product sitting on the shelf made in Belize or Ecuador or whatever. And we knew that.

Tim Fulton Right.

Lynn Stan And I, and I joked from the beginning that that was okay because buy local, fair trade are the same, just different phrases-

Tim Fulton Right

Lynn Stan ... uh, taking care of different audiences, but it has the same meanings behind it. Getting less in between people, good quality, knowing your producers, all of that. So we dealt with it, and from the very beginning when we opened our doors, we realized that, hmm, we are more than a store.

Tim Fulton Okay.

Lynn Stan We are about concepts. We are about why is honey important? Why are the bees important to our environment? What does this mean to he- help little small businesses put a product on the shelf? Yeah, we know sometimes it's not very readable, and yes, they don't get all their this and that together because they're new, and how do you-

Tim Fulton They-

Lynn Stan ... the marketing functions, putting their packaging, because you're talking the, to the... You're putting it on a shelf and having people look at it, and they're confused, so then you have to, of course, you're trying to sell it-

Tim Fulton Right

Lynn Stan ... so you have to get rid of the confusion. But I think the funniest thing was being in that store, the old Harry and David, and seeing people walk in thinking that they were coming in for their moose tracks and that they could see food on the shelf, but they knew they were not in Harry and David anymore.

Tim Fulton Right.

Lynn Stan And that things had changed. And that was really fun to see them go from, "Oh, what I was looking for isn't here, but oh, this is kinda cool."

Tim Fulton But let me explore this.

Lynn Stan Let me-

Tim Fulton Right

Lynn Stan ... explore this, exactly.

Tim Fulton Can we give a little bit of credit to Steiner and Associates for... I, I imagine given the nature of the business, they sort of helped you maybe-

Lynn Stan Immediately.

Tim Fulton Okay.

Lynn Stan Once it was truly even thought about in the discussions of going up for the farmers market, and Heidi was very involved because of her business of knowing what their plans were and having their ear and making things connect, and they move, they're happy to move fast because they love to make-

Tim Fulton They want that space to be filled.

Lynn Stan Absolutely. Any person who has empty space is always looking for a new tenant.

Tim Fulton Right.

Lynn Stan So they were very embracing of it.

Tim Fulton And so you guys, with some support, I imagine maybe a relaxed lease- From Steiner and Associates.

Lynn Stan Absolutely.

Tim Fulton And then did some financing help from ECDI?

Lynn Stan Some financing, a little financing, mostly through loaning the assets.

Tim Fulton Okay.

Lynn Stan Okay? Loaning me, allowing me to be there and to be an entree into helping-

Tim Fulton Oh, I see

Lynn Stan ... helping current ECDI clients who could perhaps put their products on a shelf, who, what vendors would be interested in the services that ECDI did because at the time they were creating the Food Fort.

Tim Fulton Right. I was about to say, people creating things at the Food Fort, then bag them up and ship them on up to Celebrate Local.

Lynn Stan Exactly. And then that's when you really realize all different kinds of businesses may be doing the same thing, but they don't have the same thinking about how to get to their end.

Tim Fulton Right.

Lynn Stan And so when you talk to what you were just referring to, a shelf stable something-

Tim Fulton Right

Lynn Stan ... that itself is so different from opening your door-

Tim Fulton And we're talking about like granola or-

Lynn Stan Right

Tim Fulton ... you know, whatnot.

Lynn Stan As opposed to opening up your food truck and serving it.

Tim Fulton Right.

Lynn Stan And, and it's been fun to see some of the vendors that I was first exposed to at that time, like OH Chips, okay?

Tim Fulton Mm-hmm.

Lynn Stan Ohio Chips. He was there at the same time, and now to see him in the store with his product and find that is... It's very, very, very exciting.

Tim Fulton And so your website touts that you guys have over 300 products.

Lynn Stan We have 300 businesses that we have relationships with. We have about-

Tim Fulton That's better than 300 products, right?

Lynn Stan Oh my God, we have about probably 20,000 products, I swear.

Tim Fulton Now, did you have a retail background before this?

Lynn Stan I did and didn't.

Tim Fulton Okay. So what's it like sort of navigating into that space? You had talked about going out to California to learn how to do the farmers market. Was this the sort of thing where you were given that Heidi had so many retail relationships, at least, that you sort of leaned on her and, and her connections to figure out how to do it?

Lynn Stan Well, I think the one... Absolutely she has experience in terms of helping people take a c- take a space-

Tim Fulton Mm-hmm

Lynn Stan ... and make it and adapt it to it.

Tim Fulton Right.

Lynn Stan The beauty of this particular space at the Harry and David is we didn't have to do anything other than fill the shelves-

Tim Fulton Okay

Lynn Stan ... and put in a computer system.

Tim Fulton Because when they, they vacated and you s- you had the...

Lynn Stan They... It was beautiful built-in shelving. There was no furniture that was-

Tim Fulton Well, and-

Lynn Stan ... moved in and... Well, other than some, than some tables, but the beauty is they had refrigerators and freezers.

Tim Fulton That's awesome. Well, and that's also-

Lynn Stan It was beautiful

Tim Fulton ... probably lends itself to why people would walk in and think they were still in the same location because sort of the, you know, the, the palette, the layout, it's all the same.

Lynn Stan All the same. And -

Tim Fulton That's great. I mean, that's a fortunate opportunity.

Lynn Stan And it's interesting to say, well, why did Harry and David leave?

Tim Fulton Okay.

Lynn Stan Harry and David left because their business model could not support them having that type of a business to rely on the traffic to support it.

Tim Fulton Right. So you get going, put in a point of sale system.

Lynn Stan We put in a point of sale system. By Connie being there, um, she created... I mean, we borrowed computers. So she really became the runner of the store.

Tim Fulton Okay.

Lynn Stan Okay? Heidi was the manager of the space and, and getting our infrastructure in terms of social media.

Tim Fulton Well, and she was still working for S- Steiner as well.

Lynn Stan Oh, yeah. Nobody ever really stopped doing, really working for anybody else.

Tim Fulton Okay.

Lynn Stan Connie always was still doing her Global Gallery, was still doing her, um, World Pieces, which is a, her own private business with which she does now only.

Tim Fulton Oh, okay.

Lynn Stan She does not work for Global Gallery anymore.

Tim Fulton So Connie came and said, "Hey..." You guys were already working on the concept of the store, getting really close to getting it going. Connie came and said, "I wanna do a holiday pop-up," and you said... And basically someone said, "I'll meet you halfway," and said, "Help run this store, and you can have your product there as well."

Lynn Stan We were very lucky, and honestly, that is why Celebrate Local is where it is today, is that we think of something or you run into someone and you think, "Oh. Hmm. You could help us," and, "Hmm," you're all... then become interested, and then-

Tim Fulton Right

Lynn Stan ... wow, it happens. It just, it happens. I mean, I, like-

Tim Fulton It sounds like a really happy confluence. Yeah, absolutely.

Lynn Stan It is. And as a business, we all know that that's not always the best way to choose your direction.

Tim Fulton Right.

Lynn Stan But since we started up, and truly have always still trying to struggle with, how are we not a pop-up-

Tim Fulton Okay

Lynn Stan ... anymore? Even though we're in a space, because we have a nice relationship with Steiner on our properties-

Tim Fulton Mm-hmm

Lynn Stan ... we have responsibilities. But honestly, if someone wanted to come pay the rack rate-

Tim Fulton Right

Lynn Stan ... we would have to go.

Tim Fulton Okay.

Lynn Stan So that then becomes, in any property, are we worthy of the benefits that happen to a property-

Tim Fulton Right

Lynn Stan ... even though we're not paying the rack rates?

Tim Fulton Basically, are you showing that added value for being there, whether that be drawing in more customers or whether that be just generating goodwill from the community?

Lynn Stan And those are hard things to put down on paper.

Tim Fulton Absolutely.

Lynn Stan And that's why I said that Steiner jumped to the opportunity because they see those things, and they are really wonderful-

Tim Fulton Right

Lynn Stan ... to work with. I've always encouraged people to not believe... And actually for anybody with property, don't assume they may not be open to your ideas.

Tim Fulton Don't assume that they're some big faceless corporation that is simply, "Well, it doesn't work like that. We can't offer that."

Lynn Stan Right. And it helped that at the time I was at ECDI that things were happening in the country. There's this thing called Temporium. That was a Washington, DC economic development little project.

Tim Fulton Mm-hmm.

Lynn Stan Temporium. Think of the word. Emporium with a word, with the letter T in front of it. Isn't that funny? Temporary emporium. And that was so we didn't- We weren't making these things up, and I, as I always have been saying lately, there's nothing new to make up. It's products and buyers.

Tim Fulton Right.

Lynn Stan It's sellers and, and it's the environment. It, it's what do you name it now?

Tim Fulton Right.

Lynn Stan It's how you package things. It's embracing in the customer service. It's... And we've been fortunate that people have loved it from the beginning, and I have to admit sometimes don't understand it, but love that it happens and that... And I love that you watch people really think out loud.

Tim Fulton Mm-hmm.

Lynn Stan Okay? That's why I can... I love when people will say things out loud because then you can really see how it's happening in their head, and that they understand that what was going on in a farmers market and new things in a farmers market, or going to a craft show or whatever, is really their retail and another... If you were doing it at home, you could be doing Etsy.

Tim Fulton Right.

Lynn Stan But here you're coming into a retail store where you're having access to all the different producers. And also, let's be honest, some artisans and some producers do not sell their products very well.

Tim Fulton Okay.

Lynn Stan So-

Tim Fulton Even in, even in your store?

Lynn Stan No. I'm saying if they are the one in front of the customer-

Tim Fulton I see

Lynn Stan ... trying to sell it.

Tim Fulton Right.

Lynn Stan Let me rephrase that. They're not good salespeople.

Tim Fulton Okay.

Lynn Stan And sometimes people don't find them very, um, wanting to be bought from.

Tim Fulton Right.

Lynn Stan So a store like us gives people's products the chance to just be evaluated on what the products are. And let's be honest, at a craft show or a farmers market, especially if you know the person and you pass by them every week on the way to your farmers, that you don't want to have eye contact because, oh my goodness, I'm-

Tim Fulton Then you're obligated to buy something.

Lynn Stan Exactly.

Tim Fulton Right.

Lynn Stan And so we give them that third party place, both sides of the equation.

Tim Fulton Right.

Lynn Stan A third, a, a neutral space for the products and the, the desires for that product to happen on a separate level.

Tim Fulton Right.

Lynn Stan 'Cause I see it myself, too. And that's an important part to know because sometimes people will say, "I've sold a lot at a farmers market." And then you have to say to them, "Who are your repeat customers?"

Tim Fulton Right.

Lynn Stan Do people, do they come back to you? Are they gi-

Tim Fulton Are they seeking you out?

Lynn Stan Are they seeking you out? And we will tell you things your family and friends do not want to tell you.

Tim Fulton Right. Well, and that, listeners of this podcast will remember the episode that we just did with ECDI, and if you haven't heard it, it will be linked in the show notes. Uh, but what I was surprised by, which, uh, may not have translated so much into the podcast, is how frank they are in that they talk about their stage one entrepreneurs coming in, and they're gonna tell them if they have a bad idea.

Lynn Stan Oh, absolutely.

Tim Fulton And I think that's good because it allo- It then frees you up to work f- towards a good idea and something that hopefully is profitable.

Lynn Stan Absolutely.

Tim Fulton Talk about Celebrate Local has been at Easton now for roughly five years, a little bit over.

Lynn Stan Under two different business entities.

Tim Fulton Okay. Talk, talk me through that.

Lynn Stan Okay, so when the Harry and David, the after... Um, so this is a project of three entities, okay? And so the books were, you know, run through as a project.

Tim Fulton Okay.

Lynn Stan And, um, at the end of that, so it went from Oct- um, October 2011 through December of 2012.

Tim Fulton Okay.

Lynn Stan And when that project ended, because American Girl was coming to town-

Tim Fulton Mm

Lynn Stan ... they were ready to move in. They were ready to start their construction. Then, um-

Tim Fulton And pay the full bore rent

Lynn Stan ... and p- exactly.

Tim Fulton Right.

Lynn Stan And bring a great new entity to Columbus, which is really very, very exciting-

Tim Fulton Yeah

Lynn Stan ... for them to choose this property and choose Columbus to do that. And as a process of that, so we had to close, but we offered, did the project want to move to another location?

Tim Fulton Okay.

Lynn Stan Well, at that point, those three entities, because of a variety of things, said no, but Lynn and Heidi, if you wanna go do it, we'll help you.

Tim Fulton Okay.

Lynn Stan Okay? So by helping, they helped because I was still working for ECDI, so they were, you know, helped me to kinda give time and, but also to, um, pull from some of their resources. Then also, um-

Tim Fulton They were still loaning you out.

Lynn Stan They were still loaning me out.

Tim Fulton Okay.

Lynn Stan Mm-hmm. And, and helping to direct people to them-

Tim Fulton Right

Lynn Stan ... and vice versa. And-

Tim Fulton It's all about partnerships.

Lynn Stan It is all about partnerships. And-

Tim Fulton So you had proven the concept and the, and there was, there had always been sort of a deadline to that, sort of a this is how long we're gonna try it. Then what did you and Heidi do?

Lynn Stan So Heidi, um, it was suggested that the old Roll Bike Shop that was on Townfair Way-

Tim Fulton Mm-hmm

Lynn Stan ... um, next to Panera, has never really found a good tenant, and it was still empty, and how about moving there? And okay, great. Can we know that, knowing that American Girl was going to have their look, they were not gonna be using any of the wonderful things that Harry and David still had left-

Tim Fulton Mm-hmm

Lynn Stan ... as well as Bigelow's next door. So we went and got permission and brought labor and all that good stuff so that instead of it being removed and gone to the landfill, it would be removed and be repurposed in the space.

Tim Fulton Mm-hmm.

Lynn Stan So Tim Lye and his partner helped us to kind of, um, take those parts and assemble it into what is now Celebrate Local.

Tim Fulton Okay.

Lynn Stan And Heidi, um-

Tim Fulton And it's a larger space.

Lynn Stan Oh my God, it's... Yes.

Tim Fulton Not as much foot traffic there, I imagine.

Lynn Stan Actually, much, much more.

Tim Fulton Really?

Lynn Stan Much, much more. We are between two hotels. We are one away from a coffee shop, Cheesecake Factory-

Tim Fulton Oh, and you gotta think-

Lynn Stan ... Trader Joe's

Tim Fulton ... the hotels would be a fantastic partnership for you 'cause they're like, "Oh, I'm in O- Ohio. I'm gonna buy an Ohio thing."

Lynn Stan Absolutely.

Tim Fulton That's great.

Lynn Stan In fact, it really opened up more of what we were about. Yeah.

Tim Fulton That's awesome.

Lynn Stan Definitely. Definitely just exploded really the possibilities, and that's when location, location really takes on a lot more meaning.

Tim Fulton Right.

Lynn Stan And now we're half a block away from the farmers market, so we can do some tie in. Yeah, so, and then here we are. Three and a half years later into our fourth year, finishing our fourth year in the current location. And when we say 300 vendors, it's really hard to say. Probably over the course, it's probably more over 500 vendors that we have touched.

Tim Fulton Right.

Lynn Stan Some that learned quickly-

Tim Fulton That it's just not for them

Lynn Stan ... not for them, and sometimes it's because, you know, when you make a product and people like it, you gotta make it again-

Tim Fulton Yeah

Lynn Stan ... and again, and sometimes the same way. And artists don't always like to be told what to do.

Tim Fulton Right.

Lynn Stan And, and so it's also been fun to then have a- We have success stories where somebody had the graphic, somebody else could really do the producing, married them.

Tim Fulton Right.

Lynn Stan And we still have that product in the store, um, that's a Molly Madden and Cowtown Coasters. And so to marry them so that because she always had trouble making her product better, but she can make images galore, galore, galore and-

Tim Fulton Okay

Lynn Stan ... is so talented with that. I've learned so much from ECDI because at that time it was really very obvious you had to be very blunt with people.

Tim Fulton Mm-hmm.

Lynn Stan Because you were asking them to invest their time and money because entities like ECDI need you to go on for- move forward.

Tim Fulton Well, and be successful.

Lynn Stan And take those loans out.

Tim Fulton It's not a sandbox. Right.

Lynn Stan And that's what I really learned. They're great-

Tim Fulton There is some virtue to a sandbox, but EC- it is not a sandbox. Right.

Lynn Stan Absolutely. That's where... And that's why it's nice that there's ways to develop themes like the social enterprise. So if that truly is your mission-

Tim Fulton Mm-hmm

Lynn Stan ... great, it's still gonna be serious. You still gotta know your audience, but you can take a different direction and go a little to the, I don't mean this way, to the left, but you can go down that path.

Tim Fulton You-

Lynn Stan And-

Tim Fulton That is exactly what you mean, but yeah.

Lynn Stan It... Yes. And then the Kiva, um, I don't know if you're very-

Tim Fulton Yeah

Lynn Stan ... and the, and it's so wonderful that there are these different ways, and some of it is how does Ohio encourage people to do these types of things fiscally-

Tim Fulton Right

Lynn Stan ... that other states do? I didn't realize that it really does differ. And even something simple like if your fa-

Tim Fulton Can you speak to that? Like what does Ohio not do?

Lynn Stan Well, it's, I don't know the details it-

Tim Fulton Or what does it do differently?

Lynn Stan I think that it doesn't allow you as a family member to give to someone in the f- How do you invest in a business?

Tim Fulton Mm-hmm.

Lynn Stan I guess that's really what it comes down to.

Tim Fulton Right.

Lynn Stan The narrow ways that you can invest in a business and the tax advantages to it.

Tim Fulton Right.

Lynn Stan And this is because I come from a very community background.

Tim Fulton Mm-hmm.

Lynn Stan I worked in the arts. I've worked in community development types of stuff that that's never been out of my head that there's different ways to do things.

Tim Fulton Right.

Lynn Stan It's n- it's not the o- You can't make enough money and then hopefully give it away because then you're charitable.

Tim Fulton Right.

Lynn Stan I would never give anything away. I'd never make it to that point.

Tim Fulton Yeah.

Lynn Stan But I think-

Tim Fulton Celebrate Local is a for-profit entity.

Lynn Stan We are.

Tim Fulton Yeah.

Lynn Stan We are trying to be a for-profit entity.

Tim Fulton Got it.

Lynn Stan Yes.

Tim Fulton We're, we're trying.

Lynn Stan And then but the question then becomes is that the best business model for us?

Tim Fulton Right.

Lynn Stan Can people invest in us in some of our mission and for us to still be for-profit? And of course, we used to call those things sponsorships. They'd be marketing ch-

Tim Fulton Right

Lynn Stan ... you know, there's different types of collaborations and, but now there's different ways to be looking at it, and so much of it is tied to not just the economic need, but the social needs of our communities. When you have someone like Aunt Flo-

Tim Fulton Mm-hmm

Lynn Stan ... you know, getting credit for, you know, working on making tampons and healthcare, you know, products available for women-

Tim Fulton Right

Lynn Stan ... that's a very specific social enterprise.

Tim Fulton Right.

Lynn Stan That is also helping society to pick up some of the pieces they're, they're not taking care of.

Tim Fulton Right.

Lynn Stan Just like when we... I love Greater Columbus Arts Council, but I always felt when they're in the fourth grade, when they were having... Artists would come into the schools.

Tim Fulton Okay.

Lynn Stan They made a permission for the schools to not support their art programs-

Tim Fulton Okay

Lynn Stan ... because they're, it's, that's outsourcing. It's outsourcing.

Tim Fulton Right.

Lynn Stan Okay? And, uh, do I need to say more? And Amazon and all that type of stuff, that's outsourcing. That's outsourcing services, and so it's nothing coming back into your community.

Tim Fulton Mm-hmm.

Lynn Stan And now I'm on my soul speech.

Tim Fulton Right.

Lynn Stan It all is about supporting your local economy, and what does that mean? Why are taxes important? Why are some of these things important? And-

Tim Fulton There you go

Lynn Stan ... there you go.

Tim Fulton Right. Anything else that you've, that may not be immediately obvious that you've learned in the evolution of Celebrate Local?

Lynn Stan I've learned that it's challenging. We're moving into a new fiscal year.

Tim Fulton Mm-hmm.

Lynn Stan And that always is you wanna do better.

Tim Fulton Right.

Lynn Stan Um, after being at our certain location for a number of years, need to go to the landlords and really discuss, you know, "Is it working for you?"

Tim Fulton Right.

Lynn Stan "How, how do you want it to be better? How can we improve?" And Easton and Liberty both have different challenges.

Tim Fulton Mm-hmm.

Lynn Stan And I always talked about that Celebrate Local's role is what is its role in that property?

Tim Fulton Mm-hmm.

Lynn Stan That's why the farmers market was always great, why we helped Ohio Proud do events there, why we brought the electric car event for three years-

Tim Fulton Mm-hmm

Lynn Stan ... because we think it's important. Easton actually happens to have a lot of energy saving abilities-

Tim Fulton Yeah

Lynn Stan ... plus all those car charging stations.

Tim Fulton Right.

Lynn Stan So it just made sense, and to me, since so much is not just... It's how you spend your money on everything is what affects your economy.

Tim Fulton Right.

Lynn Stan So for us, it's not just buy your honey here and your maple syrup. Don't forget, look at electric cars. Don't forget, in your own societies, when you're electing people to office, do you know what they're planning for you?

Tim Fulton Right.

Lynn Stan Do you know how they feel about things that MORPC... Do they understand that... And actually, in this particular case, Mr. Steiner is very involved in that, and if you ever want to read some of his, um, Google his name, he's really a good writer about what are public spaces.

Tim Fulton Right.

Lynn Stan What are their roles?

Tim Fulton Okay.

Lynn Stan And if you go to Liberty now, seeing that space 25 years after Easton was created, you see more of today's thinking.

Tim Fulton Mm-hmm.

Lynn Stan There are quiet spaces. People think it's a, it's a shopping district. Sure it is, but people go to shopping districts to be together. Sometimes-

Tim Fulton And to hang out. Right

Lynn Stan ... and hang out, and sometimes if you wanna go over there and have something quiet and some wanna go eat The Cheesecake Factory, you have to have a little bit of both because they come on groups.

Tim Fulton Right.

Lynn Stan And you want them to come back, and you don't want them to always come back thinking, "I have to buy."

Tim Fulton Right.

Lynn Stan "I have to shop. I have to..." Of course, you want them to always think about that. So he really is such... And that's the one thing that I've really learned is how do you have these kinds of spaces? Yes, it is about bu- ... commerce.

Tim Fulton Right

Lynn Stan But it doesn't mean that it still can't be involved in a community, and people don't think of that area of having a community.

Tim Fulton Mm-hmm.

Lynn Stan They do. There's 150,000 people that work there every day.

Tim Fulton Right

Lynn Stan And that is one of our challenges is we know they love Ce- Celebrate Local. How do we get them to come to Celebrate Local-

Tim Fulton And actually support it

Lynn Stan ... when they don't wanna move their cars? So I'm putting this out to anyone who works in the Easton area and wants to buy from Celebrate Local, you can place an order online. We will deliver it to you at your office, or you can swing on by and we will just hand it to you, a little drive-through, because that is a big problem right now. Because you drive to your Huntington-

Tim Fulton Right

Lynn Stan ... to your Wine Gifts, to all those great places that are there, and then you don't wanna leave because it takes you forever to get to your car-

Tim Fulton Right

Lynn Stan ... then to find a parking spot.

Tim Fulton Great idea.

Lynn Stan Yeah.

Tim Fulton Anything else that you want to include or touch on?

Lynn Stan It truly is about shopping local, and I go back to your dollars really do count wherever you spend them. Talking about my past, I had worked at Midwest Photo.

Tim Fulton Okay.

Lynn Stan Okay? And they're a beautiful, um, camera store, small business f- small business, for a long time small business. Been around in Columbus. Now moved into a new facility that they created.

Tim Fulton Mm-hmm.

Lynn Stan But the point was that people would stand there and talk to these ph- uh, camera experts who are making money selling cameras, and they're online looking at B&H Photo and-

Tim Fulton Yeah

Lynn Stan ... and I would... And it's hard, as you know, for me to hold my mouth. I would say things like, "Wow, who's gonna win, FedEx or UPS on this one?"

Tim Fulton Right.

Lynn Stan And, and it just really... And I've done overseas manufacturing, so I've seen factories. I've seen... So for me to be that close to the producers, that's why the shop local is important. Not even if you d- they don't even represent little local people-

Tim Fulton Right

Lynn Stan ... but that they are choosing products specifically for you and hope that people locally will come and support them and then their communities. And this is Small Business Month, being, you know, hey, nice way to do it, um, going into the holidays.

Tim Fulton Right

Lynn Stan And American Express is rewarding people. Put it on your American Express and some people will, you'll get double points. You know, it's great that they do encourage that.

Tim Fulton Right

Lynn Stan I don't think people know that. And we have people who are working very hard to put products on the shelf that people wanna buy. And what's nice about us is the old style of if you like someone, what they're doing, but do you wanna change it just a little bit, we give you that opportunity.

Tim Fulton Okay.

Lynn Stan We can work with our businesses to say, you know, where I'm from, where I met this wasn't this city, can you put this city's name on it?

Tim Fulton Okay

Lynn Stan And personalize those things. So that's something that we can do. We become a door to our vendors by just their stuff on the shelves or online at celebratelocalohio.com or by coming into the store and seeing things and making, trying to personalize it, and that's a, we do a lot of that kind of work. So there's so much in town between the craft shows and the farmers markets. There's a lot going on in town-

Tim Fulton Absolutely

Lynn Stan ... for shopping local and opportunities.

Tim Fulton And just to sort of, like, summarize your argument about shopping local, it's great if you can give money back to a local producer. It's great if you can give money back to a local vendor. Those then create both jobs for the producer and wages for your actual retail employees-

Lynn Stan Absolutely

Tim Fulton ... all, all the way to that extent. And so however many check boxes you can check off, that's what the important thing is. Starbucks is, you know, we did a whole episode with coffee roasters, and while you should be buying locally roasted coffee, Starbucks also employs local people.

Lynn Stan Absolutely.

Tim Fulton And, and we are a local economy, and we are a global economy, and you can't fault everybody.

Lynn Stan Absolutely.

Tim Fulton But you can do your best.

Lynn Stan I agree. It's not that we're anti-Walmart, okay? Well, some may be anti-Walmart. But I know that working with overseas factories-

Tim Fulton Right

Lynn Stan ... how Walmart worked, okay? I see Walmart changing-

Tim Fulton Right

Lynn Stan ... and trying to change what they are. Because you know what? Who else was employing the older people who really didn't have a way to go, and our society isn't very good at using our resources of just people and their knowledge-

Tim Fulton Right

Lynn Stan ... and hooking people up. But it's when your business has, or a Walmart or a Staples or whatever, and they don't keep those money in your community-

Tim Fulton Right

Lynn Stan ... and they don't, and they have, play those games where they don't support the people they are hiring, that's when the problems really happen.

Tim Fulton Right.

Lynn Stan And those are the things that all of the society needs to be looking at and challenging our governments to buy p- correctly-

Tim Fulton Mm-hmm

Lynn Stan ... to buy locally and what that means. We are certainly learning what it means to what rules do we have to obey by and-

Tim Fulton Right

Lynn Stan ... and then how can we act. Um-

Tim Fulton Well, and I think certainly-

Lynn Stan ... and it's exciting times to-

Tim Fulton Right

Lynn Stan ... to know that we do have abilities to do it.

Tim Fulton I think also we have an opportunity and an obligation to challenge our government to provide a correction when the market is not serving us. We should certainly-

Lynn Stan Right

Tim Fulton ... you know, encourage them to spend, yes, obviously spend, spend your local government dollars locally, 'cause that's what our taxes are for. They are for roads, and they are for the things that we need, but we need for that money to stay as local as possible.

Lynn Stan Absolutely.

Tim Fulton But also providing for, like you were talking about, just simply if there is a need for something, then encourage them to correct it.

Lynn Stan Absolutely. You know, as you were talking, uh, the first thing that comes to mind is why did the prisons have to close their farms?

Tim Fulton Mm-hmm.

Lynn Stan I do not understand. It still upsets me because we're talking about bees. We're talking about just the impact on bees in Ohio-

Tim Fulton Right

Lynn Stan ... let alone whoever, and perhaps it is because it needs to be outsourced and it doesn't fit someone's budget, but those are important. We need to be able to talk about those types of things and not-

Tim Fulton Well, and that goes back to your argument of what are the a- what is the added value for you guys being at Easton? What, uh, uh, beyond the, the cost of the farms, yes, they're not actually making money, but they are producing something. But w- you know, what are the, what's the added value of rehabilitation? What's the added value of teaching someone a skill? What's the added value of frankly just giving someone self-worth?

Lynn Stan Absolutely.

Tim Fulton Yeah.

Lynn Stan And food, it was providing food for them to eat.

Tim Fulton Right.

Lynn Stan So what not pride is there and, um-

Tim Fulton Indeed.

Lynn Stan Indeed.

Tim Fulton For, for another podcast episode.

Lynn Stan Right. And so, but it's, it is exciting. Columbus is exciting. It's exciting that there are people who are interested in having these discussions and, and really love when they stumble upon us in the store. Um, whether they call us the Ohio store or, um, here at that local store-

Tim Fulton Mm-hmm

Lynn Stan ... I'm in the souvenir shop, I never really care what they call us. That they come and they- talk about us and they're happy to be able to take these little cute products, um, in the shape of Ohio, about Ohio, from Ohio, by Ohioans, and, and it's very exciting.

Tim Fulton Great.

Lynn Stan It's very exciting.

Tim Fulton Great. Lynn, thank you so much for your time.

Lynn Stan Oh, thank you, Tim. I appreciate it very much.

Tim Fulton Thank you for listening to the Confluence Cast presented by Columbus Underground. Again, you can get more information on what we discussed today in the show notes for this episode at theconfluencecast.com. Please rate, subscribe, share this episode of the Confluence Cast with your friends, your family, contacts, enemies, your local shopper. If you're interested in sponsoring the Confluence Cast, get in touch with us. We can be reached by email at info@theconfluencecast.com. Our theme music was composed by Benji Robinson. I'm your host, Tim Fulton. Have a good week.