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Department of Development

May 2, 2022 · 32 min

At a time when the city seems close to a boom in terms of economic development, it also faces challenges with that growth. This week, Columbus’s Director of Development Michael Stevens discusses the portfolio of the Department of Development, how the department works to improve the lives of Columbus residents, evaluating investments at a neighborhood level, and how tax abatements happen in the city.

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The Confluence Cast is sponsored by The Mid-Ohio Regional Planning Commission featuring stories about local and regional partners that envision and embrace innovative directions in economic prosperity, transportation, sustainability, and an inclusive Central Ohio. MORPC’s transformative programming, innovative services, and public policy initiatives are designed to promote and support the vitality and growth of the region.

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Ladies and gentlemen, welcome to the Confluence Cast, presented by Columbus Underground. We are a weekly Columbus-centric podcast focusing on the civics, lifestyle, entertainment, and people of our city. I'm your host, Tim Fulton. This week: at a time when the city seems close to a boom in terms of economic development, it also faces challenges with that growth. I sat down with the city's director of development, Michael Stevens, to discuss the portfolio of the city's Department of Development, how the department works to improve the lives of Columbus residents, evaluating investments at a neighborhood level, how to maneuver the gaps between the needs of the city and the resources available, and how tax abatements happen in Columbus. You can get more information on what we discussed today in the show notes for this episode at theconfluencecast.com. Also, the Confluence Cast is on Patreon. Find out how to support this podcast on our website, theconfluencecast.com, or at patreon.com/confluence. The Confluence Cast is sponsored this week by the Mid-Ohio Regional Planning Commission, or MORPC, featuring stories about local and regional partners that envision and embrace innovative directions in economic prosperity, transportation, sustainability, and an inclusive Central Ohio. MORPC's transformative programming, innovative services, and public policy initiatives are designed to promote and support the vitality and growth in the region. For more information, please visit morpc.org. Enjoy the episode. Sitting down here remotely with the director of the Department of Development for the City of Columbus, Director Michael Stevens. Director Stevens, how are you, sir? I'm doing great, Tim. Thanks for having me join you today. How are you doing? I'm doing well, I'm doing well, thank you for asking. So first of all, give some idea of your background. What brings you to the Department of Development? Yeah, happy to do that. So I'm a Buckeye a couple of times over. Came out here to Ohio to go to Ohio State, and came back to get my master's in public administration. When I was getting my master's in public administration, I had the opportunity to intern in local government for the city of Dublin. When I graduated, I went up to northern Ohio, to Lake Erie, to Huron, and I ran their street and water department. Then I had the opportunity to come back to Central Ohio and the Columbus area, which my wife and I love and her family's in this area, to be the director of economic development for the City of Dublin. I did that for about five years, and then left there to join Cardinal Health and be part of their corporate real estate group. When you do economic development long enough, you hear from the private-sector folks who are kind of emphasizing how great private businesses are, and how screwed up government is. And so I said, "Well, give it a try." Biggest bureaucracy I ever worked for. And when I had the opportunity to leave there and come to the City of Columbus as their assistant director for jobs and economic development, and later deputy director for jobs and economic development, I jumped at that. As a Buckeye and someone who loves Columbus, it was a great opportunity — someone who loves local government, local government management, has a great opportunity to be on the forefront of what's going on in the Columbus area. I spent five years with the City of Columbus and Department of Development, then left to go to Lake County, Illinois, which is just north of Chicago. So it's the county between Cook County and the Wisconsin border. And I ran an economic development not-for-profit, really focusing on some of the same things I was doing in Columbus, about bringing jobs and investment. Really enjoyed that. But I missed being in Columbus, and had the opportunity, after Mayor Ginther was elected and the city won the Smart City Challenge, to come back as the chief innovation officer for the City of Columbus and really lead the city's portion of the US DOT Smart Cities grant, and be part of Smart Columbus, which was a great opportunity. My family loves Columbus. I have a daughter who was starting at Ohio State that fall. So coming back was a tremendous homecoming. And I've got to tell you, in the five years I was gone, the amount of change that occurred in this community, and the investment that was being talked about when I worked here the first time and was made, by the time I got here — it was tremendous. So I really feel like I'm blessed to be back at the City of Columbus at a time that is really critical in how the next 100 years in Columbus are going to be. We successfully delivered the US DOT grant. And during that time, Steve Schoeny left to become city manager of Upper Arlington. I was asked if I could serve as the interim development director, which I happily said yes to. And then during the pandemic, as we were addressing a lot of different issues that resulted from COVID, he asked if it was okay to remove the interim tag, and asked me — something I was very much interested in — to be the director of development. So that gets us to today.

Great, that's great. And for those that aren't familiar, can you sort of talk about the scope of the department, and what all falls under your purview? Yeah, happy to do that. One thing I'm really proud about with the Department of Development — we've got a great team of folks working really hard every day on improving the lives of Columbus residents, and making sure that the investments that are being made, both on the jobs and economic development side as well as the housing side, are serving all our residents. And really, there's a focus around equity and opportunity and wealth-building that the Department of Development has a lot of impact on, and the work we do is really critical to that. So we're made up of four different divisions. One is our economic development division, that works closely with One Columbus, our regional partners in the region, and JobsOhio, to encourage investment in new jobs within the city of Columbus, and really make sure that that income-tax revenue stream — which makes up close to 80% of our revenue in the city — continues to grow and stay strong. Because that's really important for those services that our residents rely on, whether it's police and fire, refuse, recreation and parks programs, the general-fund-funded departments and programs, all driven by that income-tax revenue. So we have an economic development team that's out there really focusing on attracting jobs and investment. Part of the economic development division is our small-business group. We really are ramping that up and making additional investment in their work to make sure those entrepreneurs and small businesses and neighborhood businesses, and some of those minority, women-owned, and disadvantaged businesses, have greater opportunity to grow here. Our corporate leaders are important, but those small businesses and entrepreneurs we have — lifting up the work they're doing is really critical as well. So that's the economic development division. We have the housing division, which is focusing on those programs that are making sure people are in safe and stable homes, and that they continue to stay there. And we've faced a lot of pressure over the last couple of years, and will continue to face a lot of pressure, around housing. The work that they're doing, the programs that they're implementing, both through local dollars and federal dollars, are really important to help people stay in their homes, or help projects be built that deliver apartments and homes that are affordable, and we can maintain that affordability. So our housing division is on the forefront of that. The planning division is the group that engages with our community and develops those neighborhood and community plans on where do we want development to occur, and how do we want it to occur. So it's really important that you have a good mix of residential, commercial, retail, and how that land use falls into place. And then we have a number of commissions, whether it's the Downtown Area Commission or Historic Resources Commission and others, that are staffed by our planning team. We've got a great planning team that is focused on how are we going to grow strategically, how are we going to grow up, not out, as much. So I'm fortunate to work with them. And then the last division we have is our land redevelopment office, and they're our land bank. Back in 2007 and '08, when we had a lot of vacant and abandoned properties, they would work through the tax-lien process and acquire these homes. Some homes would have to be demolished; others were in good enough shape that they could maintain them. And so they've managed those properties. But now they're in a situation where we're selling those lots, or we're selling those homes, and seeing redevelopment occur in some of our opportunity neighborhoods, to make sure that we're providing homeownership choices and rental choices through these properties. So they're playing a critical role in how we address housing in our community. And then there's one piece that I don't want to overlook — it's a really important piece — a lot of the city's human-service contracts are managed through Development, and our human-services work. So we work with our partners at CSB, or Michael Corey at the Human Service Chamber and those members of his chamber. The funding that we provide through city dollars, and the past couple years through CARES dollars and Rescue Plan dollars, is managed by the human-services team here in Development. And for the human services specifically, they are mostly administering those dollars, rather than administering the programs. Is that correct? That's correct. And that's a good clarification, Tim. We don't have that subject-matter expertise. So we're working with those partners out in the community who are delivering those services, and making sure that the funding that they're getting — we're holding them accountable, that they're doing what they're saying they're doing. And then, on the federal dollars, there's always reporting, so they're managing those contracts and that funding stream.

Right. And that's needed, I mean, that's the accountability piece. So, with economic development, housing, planning, and then land redevelopment — I assume that those individual — do you refer to them as, they're not departments, they're divisions? Is that correct? Correct. Okay. I assume that they are not working in a silo, right? They each have their own initiatives, but I imagine that there's some virtue in the housing person — excuse me, the housing division — talking to the land redevelopment division, right? Can you talk about some of those synergies that you're trying to create there within the department? Yeah, and not only within the department, but within the city with other departments, you have that cross-functional coordination around efforts to address some of our bigger challenges as a community. So I walked through the different divisions, but we have, at the director level here, some really good senior leadership. We have an assistant director for housing strategies, we have an assistant director for growth strategy, and then our administrators who are running their divisions. That coordination between, say, housing and economic development, or economic development and our land redevelopment group, is really important. Because there could be opportunities, where we're attracting a business or investment, that there might be some land that we have in a neighborhood that could be part of the economic development deal, but also investment in jobs in some of our opportunity neighborhoods. So I like to refer to them as a team. And I think that the leadership we have of these divisions, at the division level, is doing a nice job coming together and working as a team and coordinating. I meet with them on a weekly basis, and the purpose of that is to understand what's going on outside of each division, and I'm more of a global perspective. I feel strongly that part of my role is to see that bigger picture and make sure that the different connections are being made. Because a lot is being asked of these teams, and they're running fast, and my job is to make sure there's the connection, not only within the department, but with other departments and other stakeholders outside the city. Absolutely. And can you talk a little bit about the challenges that you're seeing right now that are maybe different from when you were with the city before? So I was with the city before during the Great Recession. So there are a lot of challenges now, but these are great challenges to have. We weren't getting investment, we were having trouble attracting jobs. Now, we're getting significant investment, not only city of Columbus but throughout the region, around new jobs and opportunities for our residents. So the growth-pressure challenges — my biggest concern, the thing I think about every day, is housing. We're creating about two new jobs in this region and only building about half a house for each of those two jobs. So the job-to-house ratio is 2.47. That's significant. That is providing a lot of pressure on the cost of homes and affordability. And it's a market thing, right, it's supply and demand. What we're finding is, those residents who — after the Great Recession, we talked about, about 70% of our residents came back, and came back stronger, and had some economic success, but about 30% were left behind. And what we're seeing is, they're starting to catch up to where they were before the Great Recession, and then the pandemic. And when the housing market tightens, it makes those individuals who have struggled less housing-secure. What that means is they're paying more than 30% of their income for housing, and a lot of them are paying more than 50% of their income for housing. Our housing strategy is using different tools to make sure none of our residents are paying more than 30% of their income on housing. So there are tools around the bond package that voters approved in 2019, a $50 million affordable housing bond package. We're using those dollars to help support Low-Income Housing Tax Credit deals, which are projects that are providing homes and residences to individuals making anywhere between 30% AMI and 80% AMI. To put that in perspective, that's an individual making somewhere between $27,000 and $65,000 or $70,000 a year. For families of four, it's a little bit higher, but it's those individuals — whether they're healthcare workers, barbers, real estate agents, others in our community in these jobs — that's who these homes are for. So those are the homes that we're trying to protect, and protect that affordability, for those individuals who are working in our community. So we're using the bond package to fund gap financing for those projects to make sure they happen. A couple examples of that: we are working with Homeport, and they're doing a project out at Easton, the Easton Place Homes, which is going to have, initially, 50 affordable units in Easton. And those LIHTC projects really serve folks that can work and live and experience Easton, and make it affordable to them. Downtown, Topiary Park is being developed by the CDDC, the Columbus Downtown Development Corporation. That's 98 affordable housing units, and they broke ground on that a couple of weeks ago. So these are the types of projects that are providing homes for our residents that are affordable for those members of our community.

That's great. And that focus is obviously super important. And what I'm realizing now is that you were part of a previous administration as well, being the Coleman administration. Can you talk about — I've talked with Steve Schoeny, who's now with Upper Arlington, previous director — can you talk a little bit to what you've seen as different focus areas that the city is really focusing on? I think probably the most dramatic change is, we're really going into the neighborhoods and thinking about what type of neighborhood investment can be made, and what type of mixed-use development can occur there. So when I say mixed-use, I'm talking about, is there a component around housing? Is there a jobs component? Is there a retail component in these different neighborhoods? We have two great plans that our Department of Neighborhoods led. We have the One Linden plan and the Hilltop Rising plan. And those are two communities and neighborhoods that, unfortunately, over the years had not gotten a level of investment commensurate with other parts of our neighborhoods, or city I should say. So that focus on investing in those neighborhoods — we've opened up a new Linden rec center, we've spent a lot of time with the lead looking at land-bank properties and housing, and what can we do to encourage more jobs and investment in housing in Linden. Hilltop's similar. We look at the demographics of the individuals who are living in Hilltop, where they have opportunities to pursue jobs. In the last six months, we've done a number of incentives for some projects adjacent to the Hilltop — we call it proactive industrial development. We have a huge demand for some of this industrial warehouse space, that is paying, you know, $20,000 more a year than what the average annual income is in the Hilltop. So we're incentivizing projects close to that neighborhood, so those residents have an opportunity to work in close proximity to where they live, make more money, and have some job training and professional growth with those opportunities. So that's how we're focusing our investment strategy, through incentives and infrastructure dollars. Per the lead of Mayor Ginther, we want to go into these neighborhoods and continue to invest in these opportunity neighborhoods. For those that don't know — and frankly, I am one of them — we talk a lot about, and hear a lot about, those incentives, right? And what we're talking about here is tax abatements, if I'm correct. That's one of the tools. Correct, yeah. Okay. So is it your team who's identifying, working with the private sector, and saying, "Yeah, I think maybe we can offer you this, if you're willing to make a commitment to build here, stay here, generate X number of jobs"? And that's part of the agreement. You then are making a recommendation to council, "You know, could you vote on this and approve it, please?" Yeah, so that's exactly how it works. Our economic development team works with those individuals who are looking to make investments and add jobs to the city. And we talk through what kind of gap exists in the project — so that, but for that incentive, the project wouldn't happen in Columbus. And so we use those tools to close the gap. But it's more about incentivizing opportunities for those residents, like in the Hilltop, and looking at — we spend a lot of time looking at the demographics: how much are they making? How far are they driving to get to work? What other barriers to wealth-building exist? And how can we use our incentive tools to encourage investment that's in proximity to a neighborhood like Hilltop, and make sure we're incentivizing jobs that pay considerably more than the average annual wage residents in Hilltop are earning. So that also helps address the affordability issue around housing. If you pay more than 30% of your income on housing, if we find a way, opportunities for you to earn more money, that percentage you're paying on housing is going to go down. So they're not mutually exclusive. When we talk about economic development, and we talk about housing needs, there's a connection there.

How does that conversation start, from an incentive perspective? Is it you guys are identifying gaps, and there's some sort of request-for-proposal process? Is it the private sector comes in and says, "Hey, we're thinking about coming here, here's what we're talking about, is this appealing to you, and could I please have some incentive?" So a lot of it starts — it's those local. We work closely with One Columbus, and they have a pipeline of projects, prospects, that they are working with throughout the country. And as those companies or developers identify, say, parcels or property that meets their criteria, we get engaged and try to understand what they're trying to accomplish: how much are they going to invest? How many jobs are going to be part of that investment? How much are they paying on an annual average basis? What are they doing to train and to attract their workforce? And understand the impact of that investment to our revenue stream as a city. And then we try to identify the gap, because it's a competitive process. We're not only competing with communities throughout Central Ohio, but we're competing with communities across the country. And we try to identify what's the gap between making this specific project work in Columbus versus another finalist they're looking at, and we try to close that gap through incentives. We typically use not the full amount that the private side is looking for. But we look at all that, and then make an offer. And then we work with City Council to bring forward legislation that authorizes some type of incentive agreement, based on those inputs — the number of jobs, the investment, the commitment to workforce and the community. And then City Council, I'd say, has a very robust and vigorous vetting process on that issue. We talk about it at our briefings, it's something that is addressed to the council, and they make clear what their priorities are. And we don't bring forward projects that don't make a significant enough investment or don't pay enough — they're not going to incentivize. We incentivize our public-policy priorities, and that's around good-paying jobs, workforce training, as well as contribution to the community. And you touched on it a little bit, but I just want to ask, for the naysayers: what is the accountability mechanism for — they've promised, let's say it's 100 jobs, they've promised 100 jobs, and after the predetermined amount of time, they're not fulfilling it — what is the mechanism there? Is it that they signed an MOU at the beginning that they're not fulfilling? Or how does that work? So as part of our incentive agreements, there are reporting requirements, where they have a certain number of years to ramp up on the hiring, and every year they need to report that to us. And then we have a Tax Incentive Review Council that meets annually, that reviews each and every incentive, and the commitments behind them. And if they're falling short, the council sometimes asks staff to go and engage with the company to understand — if the commitment was 100 jobs, and they're only at 80, why is that? And then, at times, if they aren't living up to the commitment, aren't paying the wages that they said, then the Tax Incentive Review Council would recommend that we dissolve the incentive. And then that overall recommendation from the Tax Incentive Review Council goes to City Council. Within 30 days of the Tax Incentive Review Council meeting, council then puts it on their agenda, discusses it, and either accepts the recommendations or not. Historically, they have accepted the recommendations. And then, if a dissolution is part of that recommendation, then we'll follow up and bring legislation specifically to dissolve that agreement. What we have found is, 95% of our deals exceed their job-projection number and their investment number. Some that don't, we work with, and others, we've dissolved. But the majority of them are performing and exceeding their commitments.

Gotcha. Anything else that's right over the horizon for you, in terms of what the department is taking a look at? We're really trying to figure out this return to work, and how the pandemic is impacting how people are working, and are they coming — there's going to be a big push on coming back to downtown. And we're at a point where the rate of infection has decreased significantly, and it's safer to be in an environment and working together. I spend a lot of time thinking about, okay, how are people coming back downtown? How are we encouraging them to come back to downtown and other job centers, into the office? And then how do we make sure that those other supporting types of businesses, whether it's restaurants or others, are still viable enough — because what makes downtown vibrant is having the people here, and being able not only to work here, but to go and eat, and to go to the plays or one of the theaters. It's really important that we see more and more people coming back downtown. And we're hearing from some of our businesses that that's what they want to do, and their employees want to do that. So I'm encouraged that we're going to — well, managing that hybrid structure is going to be important the next couple years. Being in the office is going to be a critical part of that. Got it. I end these interviews the same way every time, and I think your answer will be an interesting one. I ask, what do you believe Columbus is doing really well? And then follow up with, what is Columbus not doing so well, or could do better? I think what Columbus is doing really well, and has done well for a really long time, is we're an open, welcoming, accepting city. And we continue to do that, especially in the larger political environment across the country. These are challenging times. I think one thing that stands out is that openness, and I think that has resulted in us continuing to attract jobs and investment. So clearly, I think we're doing that well, and we have some great partners. Where we could do better is, as a region, we need to come together and figure out how do we continue to encourage more housing growth and more housing investment. We're only building about 60% of the housing capacity that we need. So as the city reviews our zoning code, as the city reviews different tools that can be used to encourage more investment in housing, our neighbors, our suburban community neighbors, need to be looking at that as well. And we need to approach this as a region to address our housing needs. That is something that we can always do better on.

Got it. Director Stevens, thank you so much for your time today. Hey, thanks, Tim, I appreciate it. Thank you for listening to the Confluence Cast, presented by Columbus Underground. Again, you can get more information on what we discussed today in the show notes for this episode at theconfluencecast.com. Please rate, subscribe, share this episode of the Confluence Cast with your friends, family, contacts, enemies, your favorite development professional. If you're interested in sponsoring the Confluence Cast, get in touch with us. We can be reached by email at info@theconfluencecast.com. Our theme music was composed by Benji Robinson. Our producer is Philip Cogley. I'm your host, Tim Fulton. Have a great week.

Transcript4,602 words

Tim Fulton Ladies and gentlemen, welcome to the Confluence Cast, presented by Columbus Underground. We are a weekly Columbus-centric podcast focusing on the civics, lifestyle, entertainment, and people of our city. I'm your host, Tim Fulton. This week: at a time when the city seems close to a boom in terms of economic development, it also faces challenges with that growth. I sat down with the city's director of development, Michael Stevens, to discuss the portfolio of the city's Department of Development, how the department works to improve the lives of Columbus residents, evaluating investments at a neighborhood level, how to maneuver the gaps between the needs of the city and the resources available, and how tax abatements happen in Columbus. You can get more information on what we discussed today in the show notes for this episode at theconfluencecast.com. Also, the Confluence Cast is on Patreon. Find out how to support this podcast on our website, theconfluencecast.com, or at patreon.com/confluence. The Confluence Cast is sponsored this week by the Mid-Ohio Regional Planning Commission, or MORPC, featuring stories about local and regional partners that envision and embrace innovative directions in economic prosperity, transportation, sustainability, and an inclusive Central Ohio. MORPC's transformative programming, innovative services, and public policy initiatives are designed to promote and support the vitality and growth in the region. For more information, please visit morpc.org. Enjoy the episode. Sitting down here remotely with the director of the Department of Development for the City of Columbus, Director Michael Stevens. Director Stevens, how are you, sir?

Michael Stevens I'm doing great, Tim. Thanks for having me join you today. How are you doing?

Tim Fulton I'm doing well, I'm doing well, thank you for asking. So first of all, give some idea of your background. What brings you to the Department of Development?

Michael Stevens Yeah, happy to do that. So I'm a Buckeye a couple of times over. Came out here to Ohio to go to Ohio State, and came back to get my master's in public administration. When I was getting my master's in public administration, I had the opportunity to intern in local government for the city of Dublin. When I graduated, I went up to northern Ohio, to Lake Erie, to Huron, and I ran their street and water department. Then I had the opportunity to come back to Central Ohio and the Columbus area, which my wife and I love and her family's in this area, to be the director of economic development for the City of Dublin. I did that for about five years, and then left there to join Cardinal Health and be part of their corporate real estate group. When you do economic development long enough, you hear from the private-sector folks who are kind of emphasizing how great private businesses are, and how screwed up government is. And so I said, "Well, give it a try." Biggest bureaucracy I ever worked for. And when I had the opportunity to leave there and come to the City of Columbus as their assistant director for jobs and economic development, and later deputy director for jobs and economic development, I jumped at that. As a Buckeye and someone who loves Columbus, it was a great opportunity — someone who loves local government, local government management, has a great opportunity to be on the forefront of what's going on in the Columbus area. I spent five years with the City of Columbus and Department of Development, then left to go to Lake County, Illinois, which is just north of Chicago. So it's the county between Cook County and the Wisconsin border. And I ran an economic development not-for-profit, really focusing on some of the same things I was doing in Columbus, about bringing jobs and investment. Really enjoyed that. But I missed being in Columbus, and had the opportunity, after Mayor Ginther was elected and the city won the Smart City Challenge, to come back as the chief innovation officer for the City of Columbus and really lead the city's portion of the US DOT Smart Cities grant, and be part of Smart Columbus, which was a great opportunity. My family loves Columbus. I have a daughter who was starting at Ohio State that fall. So coming back was a tremendous homecoming. And I've got to tell you, in the five years I was gone, the amount of change that occurred in this community, and the investment that was being talked about when I worked here the first time and was made, by the time I got here — it was tremendous. So I really feel like I'm blessed to be back at the City of Columbus at a time that is really critical in how the next 100 years in Columbus are going to be. We successfully delivered the US DOT grant. And during that time, Steve Schoeny left to become city manager of Upper Arlington. I was asked if I could serve as the interim development director, which I happily said yes to. And then during the pandemic, as we were addressing a lot of different issues that resulted from COVID, he asked if it was okay to remove the interim tag, and asked me — something I was very much interested in — to be the director of development. So that gets us to today.

Tim Fulton Great, that's great. And for those that aren't familiar, can you sort of talk about the scope of the department, and what all falls under your purview?

Michael Stevens Yeah, happy to do that. One thing I'm really proud about with the Department of Development — we've got a great team of folks working really hard every day on improving the lives of Columbus residents, and making sure that the investments that are being made, both on the jobs and economic development side as well as the housing side, are serving all our residents. And really, there's a focus around equity and opportunity and wealth-building that the Department of Development has a lot of impact on, and the work we do is really critical to that. So we're made up of four different divisions. One is our economic development division, that works closely with One Columbus, our regional partners in the region, and JobsOhio, to encourage investment in new jobs within the city of Columbus, and really make sure that that income-tax revenue stream — which makes up close to 80% of our revenue in the city — continues to grow and stay strong. Because that's really important for those services that our residents rely on, whether it's police and fire, refuse, recreation and parks programs, the general-fund-funded departments and programs, all driven by that income-tax revenue. So we have an economic development team that's out there really focusing on attracting jobs and investment. Part of the economic development division is our small-business group. We really are ramping that up and making additional investment in their work to make sure those entrepreneurs and small businesses and neighborhood businesses, and some of those minority, women-owned, and disadvantaged businesses, have greater opportunity to grow here. Our corporate leaders are important, but those small businesses and entrepreneurs we have — lifting up the work they're doing is really critical as well. So that's the economic development division. We have the housing division, which is focusing on those programs that are making sure people are in safe and stable homes, and that they continue to stay there. And we've faced a lot of pressure over the last couple of years, and will continue to face a lot of pressure, around housing. The work that they're doing, the programs that they're implementing, both through local dollars and federal dollars, are really important to help people stay in their homes, or help projects be built that deliver apartments and homes that are affordable, and we can maintain that affordability. So our housing division is on the forefront of that. The planning division is the group that engages with our community and develops those neighborhood and community plans on where do we want development to occur, and how do we want it to occur. So it's really important that you have a good mix of residential, commercial, retail, and how that land use falls into place. And then we have a number of commissions, whether it's the Downtown Area Commission or Historic Resources Commission and others, that are staffed by our planning team. We've got a great planning team that is focused on how are we going to grow strategically, how are we going to grow up, not out, as much. So I'm fortunate to work with them. And then the last division we have is our land redevelopment office, and they're our land bank. Back in 2007 and '08, when we had a lot of vacant and abandoned properties, they would work through the tax-lien process and acquire these homes. Some homes would have to be demolished; others were in good enough shape that they could maintain them. And so they've managed those properties. But now they're in a situation where we're selling those lots, or we're selling those homes, and seeing redevelopment occur in some of our opportunity neighborhoods, to make sure that we're providing homeownership choices and rental choices through these properties. So they're playing a critical role in how we address housing in our community. And then there's one piece that I don't want to overlook — it's a really important piece — a lot of the city's human-service contracts are managed through Development, and our human-services work. So we work with our partners at CSB, or Michael Corey at the Human Service Chamber and those members of his chamber. The funding that we provide through city dollars, and the past couple years through CARES dollars and Rescue Plan dollars, is managed by the human-services team here in Development.

Tim Fulton And for the human services specifically, they are mostly administering those dollars, rather than administering the programs. Is that correct?

Michael Stevens That's correct. And that's a good clarification, Tim. We don't have that subject-matter expertise. So we're working with those partners out in the community who are delivering those services, and making sure that the funding that they're getting — we're holding them accountable, that they're doing what they're saying they're doing. And then, on the federal dollars, there's always reporting, so they're managing those contracts and that funding stream.

Tim Fulton Right. And that's needed, I mean, that's the accountability piece. So, with economic development, housing, planning, and then land redevelopment — I assume that those individual — do you refer to them as, they're not departments, they're divisions? Is that correct? Correct. Okay. I assume that they are not working in a silo, right? They each have their own initiatives, but I imagine that there's some virtue in the housing person — excuse me, the housing division — talking to the land redevelopment division, right? Can you talk about some of those synergies that you're trying to create there within the department?

Michael Stevens Yeah, and not only within the department, but within the city with other departments, you have that cross-functional coordination around efforts to address some of our bigger challenges as a community. So I walked through the different divisions, but we have, at the director level here, some really good senior leadership. We have an assistant director for housing strategies, we have an assistant director for growth strategy, and then our administrators who are running their divisions. That coordination between, say, housing and economic development, or economic development and our land redevelopment group, is really important. Because there could be opportunities, where we're attracting a business or investment, that there might be some land that we have in a neighborhood that could be part of the economic development deal, but also investment in jobs in some of our opportunity neighborhoods. So I like to refer to them as a team. And I think that the leadership we have of these divisions, at the division level, is doing a nice job coming together and working as a team and coordinating. I meet with them on a weekly basis, and the purpose of that is to understand what's going on outside of each division, and I'm more of a global perspective. I feel strongly that part of my role is to see that bigger picture and make sure that the different connections are being made. Because a lot is being asked of these teams, and they're running fast, and my job is to make sure there's the connection, not only within the department, but with other departments and other stakeholders outside the city.

Tim Fulton Absolutely. And can you talk a little bit about the challenges that you're seeing right now that are maybe different from when you were with the city before?

Michael Stevens So I was with the city before during the Great Recession. So there are a lot of challenges now, but these are great challenges to have. We weren't getting investment, we were having trouble attracting jobs. Now, we're getting significant investment, not only city of Columbus but throughout the region, around new jobs and opportunities for our residents. So the growth-pressure challenges — my biggest concern, the thing I think about every day, is housing. We're creating about two new jobs in this region and only building about half a house for each of those two jobs. So the job-to-house ratio is 2.47. That's significant. That is providing a lot of pressure on the cost of homes and affordability. And it's a market thing, right, it's supply and demand. What we're finding is, those residents who — after the Great Recession, we talked about, about 70% of our residents came back, and came back stronger, and had some economic success, but about 30% were left behind. And what we're seeing is, they're starting to catch up to where they were before the Great Recession, and then the pandemic. And when the housing market tightens, it makes those individuals who have struggled less housing-secure. What that means is they're paying more than 30% of their income for housing, and a lot of them are paying more than 50% of their income for housing. Our housing strategy is using different tools to make sure none of our residents are paying more than 30% of their income on housing. So there are tools around the bond package that voters approved in 2019, a $50 million affordable housing bond package. We're using those dollars to help support Low-Income Housing Tax Credit deals, which are projects that are providing homes and residences to individuals making anywhere between 30% AMI and 80% AMI. To put that in perspective, that's an individual making somewhere between $27,000 and $65,000 or $70,000 a year. For families of four, it's a little bit higher, but it's those individuals — whether they're healthcare workers, barbers, real estate agents, others in our community in these jobs — that's who these homes are for. So those are the homes that we're trying to protect, and protect that affordability, for those individuals who are working in our community. So we're using the bond package to fund gap financing for those projects to make sure they happen. A couple examples of that: we are working with Homeport, and they're doing a project out at Easton, the Easton Place Homes, which is going to have, initially, 50 affordable units in Easton. And those LIHTC projects really serve folks that can work and live and experience Easton, and make it affordable to them. Downtown, Topiary Park is being developed by the CDDC, the Columbus Downtown Development Corporation. That's 98 affordable housing units, and they broke ground on that a couple of weeks ago. So these are the types of projects that are providing homes for our residents that are affordable for those members of our community.

Tim Fulton That's great. And that focus is obviously super important. And what I'm realizing now is that you were part of a previous administration as well, being the Coleman administration. Can you talk about — I've talked with Steve Schoeny, who's now with Upper Arlington, previous director — can you talk a little bit to what you've seen as different focus areas that the city is really focusing on?

Michael Stevens I think probably the most dramatic change is, we're really going into the neighborhoods and thinking about what type of neighborhood investment can be made, and what type of mixed-use development can occur there. So when I say mixed-use, I'm talking about, is there a component around housing? Is there a jobs component? Is there a retail component in these different neighborhoods? We have two great plans that our Department of Neighborhoods led. We have the One Linden plan and the Hilltop Rising plan. And those are two communities and neighborhoods that, unfortunately, over the years had not gotten a level of investment commensurate with other parts of our neighborhoods, or city I should say. So that focus on investing in those neighborhoods — we've opened up a new Linden rec center, we've spent a lot of time with the lead looking at land-bank properties and housing, and what can we do to encourage more jobs and investment in housing in Linden. Hilltop's similar. We look at the demographics of the individuals who are living in Hilltop, where they have opportunities to pursue jobs. In the last six months, we've done a number of incentives for some projects adjacent to the Hilltop — we call it proactive industrial development. We have a huge demand for some of this industrial warehouse space, that is paying, you know, $20,000 more a year than what the average annual income is in the Hilltop. So we're incentivizing projects close to that neighborhood, so those residents have an opportunity to work in close proximity to where they live, make more money, and have some job training and professional growth with those opportunities. So that's how we're focusing our investment strategy, through incentives and infrastructure dollars. Per the lead of Mayor Ginther, we want to go into these neighborhoods and continue to invest in these opportunity neighborhoods.

Tim Fulton For those that don't know — and frankly, I am one of them — we talk a lot about, and hear a lot about, those incentives, right? And what we're talking about here is tax abatements, if I'm correct. That's one of the tools. Correct, yeah. Okay. So is it your team who's identifying, working with the private sector, and saying, "Yeah, I think maybe we can offer you this, if you're willing to make a commitment to build here, stay here, generate X number of jobs"? And that's part of the agreement. You then are making a recommendation to council, "You know, could you vote on this and approve it, please?"

Michael Stevens Yeah, so that's exactly how it works. Our economic development team works with those individuals who are looking to make investments and add jobs to the city. And we talk through what kind of gap exists in the project — so that, but for that incentive, the project wouldn't happen in Columbus. And so we use those tools to close the gap. But it's more about incentivizing opportunities for those residents, like in the Hilltop, and looking at — we spend a lot of time looking at the demographics: how much are they making? How far are they driving to get to work? What other barriers to wealth-building exist? And how can we use our incentive tools to encourage investment that's in proximity to a neighborhood like Hilltop, and make sure we're incentivizing jobs that pay considerably more than the average annual wage residents in Hilltop are earning. So that also helps address the affordability issue around housing. If you pay more than 30% of your income on housing, if we find a way, opportunities for you to earn more money, that percentage you're paying on housing is going to go down. So they're not mutually exclusive. When we talk about economic development, and we talk about housing needs, there's a connection there.

Tim Fulton How does that conversation start, from an incentive perspective? Is it you guys are identifying gaps, and there's some sort of request-for-proposal process? Is it the private sector comes in and says, "Hey, we're thinking about coming here, here's what we're talking about, is this appealing to you, and could I please have some incentive?"

Michael Stevens So a lot of it starts — it's those local. We work closely with One Columbus, and they have a pipeline of projects, prospects, that they are working with throughout the country. And as those companies or developers identify, say, parcels or property that meets their criteria, we get engaged and try to understand what they're trying to accomplish: how much are they going to invest? How many jobs are going to be part of that investment? How much are they paying on an annual average basis? What are they doing to train and to attract their workforce? And understand the impact of that investment to our revenue stream as a city. And then we try to identify the gap, because it's a competitive process. We're not only competing with communities throughout Central Ohio, but we're competing with communities across the country. And we try to identify what's the gap between making this specific project work in Columbus versus another finalist they're looking at, and we try to close that gap through incentives. We typically use not the full amount that the private side is looking for. But we look at all that, and then make an offer. And then we work with City Council to bring forward legislation that authorizes some type of incentive agreement, based on those inputs — the number of jobs, the investment, the commitment to workforce and the community. And then City Council, I'd say, has a very robust and vigorous vetting process on that issue. We talk about it at our briefings, it's something that is addressed to the council, and they make clear what their priorities are. And we don't bring forward projects that don't make a significant enough investment or don't pay enough — they're not going to incentivize. We incentivize our public-policy priorities, and that's around good-paying jobs, workforce training, as well as contribution to the community.

Tim Fulton And you touched on it a little bit, but I just want to ask, for the naysayers: what is the accountability mechanism for — they've promised, let's say it's 100 jobs, they've promised 100 jobs, and after the predetermined amount of time, they're not fulfilling it — what is the mechanism there? Is it that they signed an MOU at the beginning that they're not fulfilling? Or how does that work?

Michael Stevens So as part of our incentive agreements, there are reporting requirements, where they have a certain number of years to ramp up on the hiring, and every year they need to report that to us. And then we have a Tax Incentive Review Council that meets annually, that reviews each and every incentive, and the commitments behind them. And if they're falling short, the council sometimes asks staff to go and engage with the company to understand — if the commitment was 100 jobs, and they're only at 80, why is that? And then, at times, if they aren't living up to the commitment, aren't paying the wages that they said, then the Tax Incentive Review Council would recommend that we dissolve the incentive. And then that overall recommendation from the Tax Incentive Review Council goes to City Council. Within 30 days of the Tax Incentive Review Council meeting, council then puts it on their agenda, discusses it, and either accepts the recommendations or not. Historically, they have accepted the recommendations. And then, if a dissolution is part of that recommendation, then we'll follow up and bring legislation specifically to dissolve that agreement. What we have found is, 95% of our deals exceed their job-projection number and their investment number. Some that don't, we work with, and others, we've dissolved. But the majority of them are performing and exceeding their commitments.

Tim Fulton Gotcha. Anything else that's right over the horizon for you, in terms of what the department is taking a look at?

Michael Stevens We're really trying to figure out this return to work, and how the pandemic is impacting how people are working, and are they coming — there's going to be a big push on coming back to downtown. And we're at a point where the rate of infection has decreased significantly, and it's safer to be in an environment and working together. I spend a lot of time thinking about, okay, how are people coming back downtown? How are we encouraging them to come back to downtown and other job centers, into the office? And then how do we make sure that those other supporting types of businesses, whether it's restaurants or others, are still viable enough — because what makes downtown vibrant is having the people here, and being able not only to work here, but to go and eat, and to go to the plays or one of the theaters. It's really important that we see more and more people coming back downtown. And we're hearing from some of our businesses that that's what they want to do, and their employees want to do that. So I'm encouraged that we're going to — well, managing that hybrid structure is going to be important the next couple years. Being in the office is going to be a critical part of that.

Tim Fulton Got it. I end these interviews the same way every time, and I think your answer will be an interesting one. I ask, what do you believe Columbus is doing really well? And then follow up with, what is Columbus not doing so well, or could do better?

Michael Stevens I think what Columbus is doing really well, and has done well for a really long time, is we're an open, welcoming, accepting city. And we continue to do that, especially in the larger political environment across the country. These are challenging times. I think one thing that stands out is that openness, and I think that has resulted in us continuing to attract jobs and investment. So clearly, I think we're doing that well, and we have some great partners. Where we could do better is, as a region, we need to come together and figure out how do we continue to encourage more housing growth and more housing investment. We're only building about 60% of the housing capacity that we need. So as the city reviews our zoning code, as the city reviews different tools that can be used to encourage more investment in housing, our neighbors, our suburban community neighbors, need to be looking at that as well. And we need to approach this as a region to address our housing needs. That is something that we can always do better on.

Tim Fulton Got it. Director Stevens, thank you so much for your time today.

Michael Stevens Hey, thanks, Tim, I appreciate it.

Tim Fulton Thank you for listening to the Confluence Cast, presented by Columbus Underground. Again, you can get more information on what we discussed today in the show notes for this episode at theconfluencecast.com. Please rate, subscribe, share this episode of the Confluence Cast with your friends, family, contacts, enemies, your favorite development professional. If you're interested in sponsoring the Confluence Cast, get in touch with us. We can be reached by email at info@theconfluencecast.com. Our theme music was composed by Benji Robinson. Our producer is Philip Cogley. I'm your host, Tim Fulton. Have a great week.